Expeditor

P.F. Chang's is a renowned restaurant chain specializing in Asian cuisine, celebrated for its innovative dishes, exceptional service, and vibrant dining atmosphere. With a commitment to delivering craveable food and memorable experiences, P.F. Chang's has established itself as a leader in the casual dining industry. The company values its team members and fosters a culture that promotes growth, inclusivity, and a passion for food and hospitality. P.F. Chang's offers both full-time and part-time positions, catering to a diverse workforce with flexible scheduling options and competitive pay based on experience, ranging from $15.00 to $19.00 per hour.

The role of an Expeditor or Expo at P.F. Chang's is integral to the seamless operation of the restaurant. This position supports both the takeout and dine-in business by ensuring that food is delivered fresh and promptly to guests. An Expeditor or Expo acts as a crucial liaison between the kitchen and the dining area, managing ticket times and coordinating order delivery with precision. This role requires strong multitasking skills, attention to detail, and a customer-focused mindset to help exceed guest expectations consistently.

Expeditors or Expos are responsible for managing ticket times to ensure food is prepared and served within the specified standards, promoting guest satisfaction and operational efficiency. They coordinate with managers when necessary to ensure table visits and services surpass guest expectations. Accuracy in sending orders to tables is paramount, as is maintaining cleanliness through regular restroom checks. This position demands the ability to work well in a fast-paced, team-oriented environment while handling various side tasks required for each shift, such as maintaining knowledge of all cleaning chemicals used in the building. Standing for extended periods, lifting up to 30 pounds, bending, reaching, and twisting are part of the physical requirements of this role.

P.F. Chang's values excellent communication, requiring that team members speak clearly and listen attentively to employees, dining room staff, management, and guests. The ability to speak and understand English fluently is essential. Beyond physical and operational responsibilities, this position calls for excellent customer service skills and proper etiquette to enhance the dining experience for every guest.

P.F. Chang's fosters a welcoming work environment where team members receive paid on-the-job training, flexible scheduling, and opportunities for advancement as the company promotes from within. Employee benefits include competitive pay, discounts on meals, exclusive team member discounts, and an employee referral program. Many locations close on Thanksgiving and Christmas, emphasizing work-life balance. For qualifying employees, 401(k) retirement plans, medical, dental, and vision insurance, as well as paid sick leave in qualifying jurisdictions, are also offered.

Choosing to work at P.F. Chang's means joining a passionate team motivated by the purpose: To Celebrate Life. Family. Food. This role is more than just a job; it is a chance to be part of a company that values meaningful work, teamwork, and a commitment to excellence in hospitality. If you have previous restaurant experience, are at least 18 years old, and possess a current Food Handler's Card where applicable, this position could be an excellent fit for you. P.F. Chang's invites enthusiastic individuals who thrive in dynamic settings to apply and grow with them.