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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive salaries
401K with company match
Healthcare insurance
Vision Insurance
Dental Insurance
wellness benefits
Career Development Program
Employee assistance program
Vacation Time
Community Involvement Opportunities
Team activities
Job Description
Global Experience Specialists (GES) is a leading provider of event marketing and trade show services, specializing in creating exceptional experiences for exhibitors and attendees at tradeshows, conventions, and special events. With a rich history of innovation and commitment to excellence, GES offers comprehensive solutions that cover all aspects of event management including exhibit design, logistics, and on-site services. The company is recognized for its customer-first approach and dedication to supporting exhibitors and event organizers throughout the entire event lifecycle. Established as a vital partner in the events industry, GES is continuously expanding and innovating to meet the evolving needs of... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of experience in customer service or similar roles
- flexibility to work nights and weekends
- ability to travel up to 75 percent of the time
- ability to work overtime as required
- good communication skills
- ability to operate computers and mobile devices
- physical ability to perform repetitive tasks and occasional exertion activities
Job Qualifications
- Strong organizational skills
- strong communication skills
- problem-solving skills
- ability to navigate technology such as cell phone and computer
- customer service mindset with a positive attitude
- flexibility to work outside of the department for the greater good
- ability to work in a team environment or individually as needed
- ability to collaborate with outside departments
- flexible schedule
- willing to work overtime
- ability to travel 50-75 percent of the time
- at least 1 year in customer service or similar roles
Job Duties
- Actively participate in the pre-show planning process
- Participate in timely completion of show site tasks including setting up and breaking down the Service Center
- Create, maintain, process, and complete all orders/labor, billing, and collection requirements
- Conduct invoice reviews with customers as needed
- Assist on projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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