Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $87,000.00
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Work Schedule

Standard Hours
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Benefits

Relocation assistance
bonus eligible
full benefits
Free parking
Health Insurance
Dental Insurance
Paid Time Off

Job Description

The Ritz-Carlton St. Louis is a prestigious luxury hotel located in Clayton, Missouri. As part of the globally recognized Ritz-Carlton brand and Marriott International portfolio, this hotel is renowned for delivering exceptional guest experiences marked by elegance, impeccable service, and refined comfort. The Ritz-Carlton brand sets the industry standard for rare and special luxury hospitality, blending rich culture, talent, and innovation to create lifelong memories for its guests. Situated in an award-winning property, the St. Louis location embodies these high standards, featuring exquisite dining, chic accommodations, and a commitment to excellence that reflects the brand’s longstanding reputation.

This role is a full-time management position within the Food and Beverage & Culinary department, offering an annual pay range of $63,000 to $87,000 with bonus eligibility and full benefits, including relocation assistance and free parking. The position plays an integral part in maintaining the smooth operations of the kitchen utility functions at The Ritz-Carlton St. Louis.

As a Kitchen Utility Manager, you will oversee the essential daily operations of the kitchen utility departments including dish room operations, night cleaning, back dock cleaning, banquet plating, and food running. Your responsibilities will involve supervising kitchen employees who are not actively engaged in cooking tasks, such as dishwashers and kitchen helpers, ensuring the highest standards of cleanliness, safety, and efficiency are consistently upheld. You will manage supply inventories, monitor equipment maintenance, and enforce compliance with sanitation standards and food handling regulations. Your leadership and organizational skills will be crucial in creating a productive and positive working environment where guest and employee satisfaction continually improve.

In this role, your duties will extend to managing schedules, overseeing the ordering and receipt of supplies, and maintaining clear communication with executives, peers, and subordinates to ensure seamless operations. You'll also be tasked with training staff on safety procedures, managing employee performance, and fostering a collaborative team culture that emphasizes mutual respect and shared goals. Striving for excellence, you will lead by example, promoting the values and Gold Standards of The Ritz-Carlton, including the Employee Promise, Credo, and Service Values.

Joining The Ritz-Carlton offers the unique opportunity to be part of a celebrated global team committed to creativity, compassion, and exemplary service. You will play a vital role in delivering the luxury service experiences that distinguish the brand worldwide, setting the bar for quality and guest satisfaction in the hospitality industry. The role is well-suited for professionals with a background in hospitality, culinary arts, or food and beverage management who are eager to develop their career in a prestigious environment dedicated to non-discrimination and inclusive workplace culture. This position is an excellent fit for individuals driven by a passion for leadership, operational excellence, and exceptional customer service.

Job Requirements

  • High school diploma or GED
  • Four years of experience in procurement, food and beverage, culinary, or related field
  • Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Two years of relevant professional experience if holding degree
  • Strong leadership abilities
  • Effective communication skills
  • Ability to manage multiple tasks
  • Knowledge of food safety regulations
  • Ability to supervise staff and ensure compliance
  • Skilled in inventory management
  • Experience with training and employee development

Job Qualifications

  • High school diploma or GED with 4 years of relevant experience
  • Or 2-year degree in Hotel and Restaurant Management, Hospitality, or related field with 2 years of relevant experience
  • Proven leadership and management skills
  • Knowledge of food and beverage operations and sanitation standards
  • Strong interpersonal and communication skills
  • Ability to supervise and motivate a diverse team
  • Experience with inventory control and ordering supplies
  • Understanding of safety procedures and loss prevention
  • Ability to manage budgets and control expenses
  • Excellent organizational and problem-solving skills

Job Duties

  • Manage daily kitchen utility operations including dish room, night cleaning, and back dock cleaning
  • Supervise kitchen staff such as dishwashers and kitchen helpers
  • Order and manage supplies ensuring availability of equipment, tools, and uniforms
  • Schedule events, programs, and employee work shifts
  • Conduct inventories of china, glass, silver, food, equipment, and smallware
  • Enforce cleaning routines and proper use of dish room machinery
  • Ensure compliance with food handling, sanitation standards, and applicable laws
  • Lead, influence, and motivate team while managing employee performance
  • Recruit, hire, train, and promote kitchen utility staff
  • Investigate employee accidents and enforce loss prevention policies
  • Communicate with executives and peers to maintain efficient service
  • Participate in managing department expenses to meet budget goals
  • Foster employee trust, cooperation, and open communication
  • Provide feedback and performance evaluations
  • Ensure disciplinary procedures are followed according to policies

Job Criteria

Experience

Mid Level (3-7 years)


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