Executive Sous Chef - Cleveland Zoo

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries around the world. Rooted in service and united by a strong purpose, Aramark is committed to doing great things for employees, partners, communities, and the planet. At Aramark, the company places a high value on equal employment opportunity and fosters an inclusive environment where all employees can thrive regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or protected veteran status. \n\nAs a diversified service provider, Aramark offers its employees opportunities for career development, professional growth, and the chance to make a meaningful impact. The company is dedicated to helping its team members reach their full potential by providing a workplace that supports new challenges, fosters a sense of belonging, and offers a professional, dynamic working environment. Information about careers at Aramark can be found on their official website and social media platforms, making it easy for prospective applicants to explore opportunities and connect with the company.\n\nThe role of Executive Sous Chef at Aramark is a critical leadership position within the culinary team, tasked with overseeing culinary staff and ensuring that food production, presentation, and service standards are met consistently. This role requires the application of advanced culinary techniques to food preparation, as well as the management of the final food presentation and service to guests. The Executive Sous Chef plays a vital role in managing a culinary team, including chef managers and hourly kitchen staff, to deliver high-quality culinary experiences that align with Aramark's standards and client expectations.\n\nWith a salary range of $70,000 to $75,000, the Executive Sous Chef position at Aramark is an event-based role requiring availability to work during evenings, weekends, and potentially holidays depending on event schedules. The position offers comprehensive benefits qualifying employees for medical, dental, vision coverage, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid time off such as parental leave and disability coverage, with specific benefits varying by location and eligibility.\n\nIn this role, the Executive Sous Chef is responsible for ensuring that culinary production connects effectively to the Executional Framework and that culinary standards and techniques for food preparation are upheld. They train and manage culinary and kitchen employees, coach team members toward shared objectives, recognize and reward outstanding performance, and facilitate effective communication within the team through meetings and daily huddles. The position also involves maintaining staff records including training data, shift checklists, and performance metrics.\n\nThe Executive Sous Chef builds and maintains strong client and guest relationships to foster mutually beneficial business outcomes and gather insights on culinary trends and ingredient sourcing at a regional level. They are tasked with delivering food and labor targets, focusing on margin improvement, understanding and managing performance data, order, and inventory trends. Operational excellence is a priority, requiring the supervision of waste management, adherence to standard menus, recipes, and ingredient quality via customer-driven menu and labor standards.\n\nThis role requires a comprehensive understanding of supply chain and procurement processes to ensure the use of authorized suppliers only. It also mandates compliance with Aramark's SAFE food and Quality Assurance standards as well as occupational and environmental safety policies in all culinary and kitchen operations. The Executive Sous Chef must ensure the proper operation and maintenance of kitchen equipment and uphold food quality and safety at all times while complying with all pertinent policies, rules, and regulations, including those related to safety, health, wage, and hour laws.\n\nIn summary, the Executive Sous Chef at Aramark occupies a strategic leadership role that demands culinary expertise, strong managerial abilities, and a commitment to service excellence. The candidate must be adaptable and ready to embrace evolving responsibilities as the business demands. The position offers the opportunity to contribute significantly to a leading global organization dedicated to excellence in food service and hospitality.