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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $87,000.00 - $119,000.00
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Work Schedule

Standard Hours
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Benefits

Relocation assistance
bonus eligible
Health Insurance
Dental Insurance
Paid Time Off
Employee training and development
Retirement Plan

Job Description

The Ritz-Carlton Dallas Las Colinas, located in Irving, Texas, is a distinguished luxury hotel that is part of Marriott International's portfolio of award-winning properties worldwide. Known for delivering exceptional guest experiences with a focus on elegance and thoughtful service, The Ritz-Carlton franchise sets the gold standard in luxury hospitality. At this prestigious property, the team members, known as Ladies and Gentlemen, are committed to creating lifelong memories for guests through creativity, compassion, and attention to detail. The hotel fosters an environment where diverse backgrounds and unique talents of its associates are valued and celebrated, promoting equal opportunity and inclusiveness in... Show More

Job Requirements

  • high school diploma or GED
  • 6 years experience in culinary, food and beverage, or related professional area
  • OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related field
  • 4 years experience in culinary, food and beverage, or related professional area
  • proven leadership skills
  • strong communication skills
  • knowledge of food handling and sanitation
  • ability to manage budgets and control expenses
  • capability to train and develop staff
  • proficiency in guest relations and complaint resolution

Job Qualifications

  • high school diploma or GED with 6 years of culinary, food and beverage, or related experience
  • OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 4 years of culinary, food and beverage, or related experience
  • strong leadership and interpersonal communication skills
  • knowledge of food safety and sanitation standards
  • experience in budget management and cost control
  • ability to develop menus and food presentation
  • experience in staff training and performance management
  • ability to handle guest feedback and resolve complaints professionally

Job Duties

  • provides direction for all day-to-day operations
  • understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps
  • provides guidance and direction to subordinates including setting performance standards and monitoring performance
  • utilizes interpersonal and communication skills to lead, influence, and encourage others
  • encourages and builds mutual trust, respect, and cooperation among team members
  • supervises and coordinates activities of cooks and workers engaged in food preparation
  • demonstrates new cooking techniques and equipment to staff
  • develops and implements guidelines and control procedures for purchasing and receiving areas
  • establishes goals including performance goals, budget goals, and team goals
  • communicates the importance of safety procedures and monitors related processes
  • manages department controllable expenses including food cost, supplies, uniforms and equipment
  • participates in budgeting process
  • provides direction for menu development
  • monitors the quality of raw and cooked food products
  • determines how food should be presented and creates decorative food displays
  • ensures compliance with food handling and sanitation standards
  • prepares and cooks foods
  • provides and supports service behaviors that exceed customer satisfaction
  • manages day-to-day operations to meet quality and customer expectations
  • interacts with guests to obtain feedback on product quality and service levels
  • responds to and handles guest problems and complaints
  • empowers employees to provide excellent customer service
  • reviews guest satisfaction data to identify areas of improvement
  • identifies developmental needs of staff and provides coaching
  • manages employee disciplinary procedures
  • analyzes information and solves problems

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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