Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Vision Insurance
Employee assistance program
Professional Development
Job Description
Pittsburgh Water is a vital public utility company dedicated to providing clean and safe drinking water to the residents and businesses of Pittsburgh and the surrounding regions. As a key player in the community, the company takes pride in its commitment to environmental stewardship, infrastructure maintenance, and exceptional customer service. Operating with a focus on sustainability and technological advancement, Pittsburgh Water ensures reliable water services that meet stringent regulatory standards and community needs. The company values integrity, transparency, and the welfare of its employees and customers alike. With a diversified workforce and a strong leadership team, Pittsburgh Water fosters a... Show More
Job Requirements
- High school diploma or GED
- One year of receptionist experience in a professional office setting
- Valid Class C (Class 1) Pennsylvania Motor Vehicle Operator's License
- Permanent residency in specified Pennsylvania counties
- Ability to communicate effectively both orally and in writing
- Sensitivity to confidential matters
Job Qualifications
- High school diploma or GED
- One year of receptionist experience in a professional office setting
- Previous customer service experience preferred
- Proficiency with Microsoft Office 365
- Effective oral and written communication skills
- Good organizational skills and attention to detail
- Ability to maintain confidentiality
- Ability to work well with all levels of management staff and customers
Job Duties
- Act as the first point of contact for Pittsburgh Water greeting customers clients and visitors with a positive helpful attitude
- Assist customers with basic customer service information and provide resources for customers who require additional assistance
- Maintain workplace security by following procedures and controlling access including monitoring the logbook and issuing visitor badges
- Manage the sorting and delivery of mail as well as receive and sign for deliveries from couriers
- Maintain lobby area by notifying staff of incoming packages
- Answering forwarding and screening phone calls to appropriate departments
- Schedule conference calls and meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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