Executive Office - Receptionist

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Employee assistance program

Professional development opportunities

Job Description

Pittsburgh Water is a vital public utility committed to providing clean, safe, and reliable water services to the communities within Allegheny and surrounding Pennsylvania counties. As a public authority, it plays an essential role in managing water resources, infrastructure, and customer services with a focus on sustainability, innovation, and customer satisfaction. With a deep commitment to health, safety, and environmental stewardship, Pittsburgh Water is dedicated to delivering quality service while maintaining a collaborative and inclusive workplace culture that values diversity and equal opportunity for all employees.

The Receptionist position within the Executive Office division of Pittsburgh Water is a full... Show More

Job Requirements

High school diploma or GED
One year receptionist experience in a professional office setting
Previous customer service experience preferred
Valid Class C (Class 1) Pennsylvania Motor Vehicle Operator's License at the time of application and throughout employment
Permanent residency within Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Indiana, Washington, or Westmoreland counties in Pennsylvania
Ability to sit, stand, walk, stoop, kneel, crouch, or crawl
Occasionally lift or move up to 25 pounds
Availability to work beyond normal hours and respond during emergency situations
Successful completion of post-offer medical examination
Passing post-offer drug screening and compliance with ongoing drug and alcohol testing
Successful completion of thorough background investigation including criminal history and employment verification

Job Qualifications

High school diploma or GED
One year of receptionist experience in a professional office setting
Previous customer service experience preferred
Experience with MS Office 365 and common office equipment
Ability to communicate effectively both orally and in writing
Good organizational skills, detail oriented, and problem-solving ability
Sensitivity to confidential matters
Ability to work well with all levels of internal management, staff, board members, public officials, vendors, and customers of all levels

Job Duties

Act as the first point of contact for greeting customers, clients, and visitors with a positive, helpful attitude
Assist customers with basic customer service information and provide resources for additional assistance
Maintain workplace security by following procedures, controlling access, monitoring the logbook, and issuing visitor badges
Manage sorting and delivery of mail, and receive and sign for courier deliveries
Maintain lobby area and notify staff of incoming packages
Answer, forward, and screen phone calls to appropriate departments
Schedule conference calls and meetings
Perform a variety of clerical and administrative tasks such as copying, faxing, and taking notes
Collect and arrange information needed for events, personnel, and external customers
Prepare meeting and training rooms
Perform basic filing and recordkeeping
Provide administrative support to the Executive Leadership Team as assigned
Assist Executive Office with Board Meetings or other Executive Meetings as needed
Maintain positive and productive working relationships with internal and external customers
Perform other related tasks as assigned or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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