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Executive Meetings & Events Manager - Aria

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional Development

Job Description

MGM Resorts International, based in Las Vegas, Nevada, is a world-renowned leader in the hospitality and entertainment industry. Known for its iconic resorts, casinos, and vibrant entertainment offerings, MGM Resorts creates extraordinary experiences for millions of guests every year. The company's portfolio includes some of the most famous properties in Las Vegas, including the ARIA Resort & Casino, Bellagio, MGM Grand, and many others. MGM Resorts is committed to fostering a diverse and inclusive workplace where team members can thrive and contribute to an environment full of excitement, innovation, and entertainment. As a major player in the hospitality industry, MGM Resorts offers a broad range of career opportunities designed to develop talent and promote growth within the company.

Joining MGM Resorts International as an Executive Meetings & Events Manager at ARIA Resort & Casino presents a unique opportunity to be part of one of the most dynamic and vibrant environments in the convention and hospitality world. This role is critical in delivering memorable and successful convention experiences by managing smaller convention groups meticulously from start to finish. The Executive Meetings & Events Manager acts as the primary liaison between the client and internal departments, overseeing a variety of functions such as coordinating food and beverage services, managing meeting spaces, organizing transportation and rooming lists, and handling billing. The position demands an individual who is highly organized, detail-oriented, and a strong communicator capable of working independently without supervision.

Day-to-day responsibilities involve direct client interaction and collaboration with multiple internal departments to ensure all client requests and program requirements are met flawlessly. This includes detailed planning and execution of transportation logistics, guest accommodations, limousines, amenities, site inspections, credit arrangements, banquet event orders (BEOs), and event diagrams. A key aspect of this role is maintaining robust working relationships across various support departments to guarantee the overall success of multiple conventions being managed simultaneously. The Executive Meetings & Events Manager must embody exceptional customer service skills and demonstrate expertise in coordinating complex logistics, ensuring that every event exceeds client expectations.

This position is ideal for someone with at least one year of experience in a hotel or convention services department, who is familiar with essential hospitality software such as Microsoft Suite, Opera, Amadeus, and Delphi. A bachelor's degree is preferred, reflecting a well-rounded educational background that complements practical experience. Additionally, candidates must be at least 21 years old, upholding the standards and regulations for working in a casino environment. Joining MGM Resorts means becoming part of a team that values professional development, wellness, and community involvement.

The benefits offered by MGM Resorts International enhance the employment experience, providing wellness incentive programs designed to support physical and mental health. Employees gain access to exclusive discounts across company hotels, food and beverage outlets, retail stores, and entertainment venues, as well as partner discounts on travel, electronics, and online shopping. Complimentary meals are provided in employee dining rooms, along with free parking for convenience. Eligible employees may also receive health and income protection benefits, reinforcing the company's commitment to employee well-being. Furthermore, MGM Resorts encourages continuous professional and personal growth through various development programs, networking opportunities, and community volunteer initiatives.

Job Requirements

  • must be 21 years of age or older
  • one year of relevant experience in hotel or convention services
  • proficiency with Microsoft Suite, Opera, Amadeus, and Delphi preferred
  • excellent verbal and written communication skills
  • ability to work independently and manage multiple priorities
  • bachelor’s degree preferred

Job Qualifications

  • one year of prior relevant experience in a hotel or convention services department
  • experience with Microsoft Suite, Opera, Amadeus, and Delphi preferred
  • exceptional customer service and interpersonal skills to communicate effectively, both verbally and written, with all stakeholders
  • bachelor’s degree preferred
  • must be 21 years of age or older

Job Duties

  • work independently and unsupervised to ensure all program requirements and client requests are facilitated to standards
  • work directly with clients and internal departments coordinating transportation, guest rooms, meetings, pre-planning, limos, amenities, site inspections, credit, BEOs and diagrams
  • assume the role of the main point of communication between the client and all departments within the property both in pre-planning and on-site
  • develop a strong working relationship with all support departments to ensure a successful event for the customers
  • accountable for the overall success of multiple conventions at the same time

Job Criteria

Experience

Mid Level (3-7 years)


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