Executive Meeting Manager- Springhill Suites & Element COS, CO.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Team Driven and Values Based Culture
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
Holiday pay
Employee assistance program
Reduced room rates
Third party perks
401(k)
employee discount
Flexible spending account
Life insurance
Referral program
Job Description
Hotel Equities is a multi-award-winning hotel development and hospitality management company recognized for its commitment to excellence and innovation in the hospitality industry. The company specializes in managing a diverse portfolio of hotel brands and properties across the United States, striving to deliver exceptional guest experiences through attentive and personalized service. Known for its strategic approach to hotel development and management, Hotel Equities fosters a culture rooted in teamwork, integrity, and professional growth, making it a sought-after employer in the hospitality sector.
Located in Colorado Springs, CO, the Springhill Suites and Element hotels are part of Hotel Equities' prestigious portfolio, offering modern accommodations blended with upscale amenities designed to cater to both business and leisure travelers. These hotels emphasize comfort, style, and convenience, aiming to create a memorable stay for every guest.
The Executive Meeting Manager role at the Springhill Suites and Element is an integral position within the sales team, with a focus on managing smaller group bookings of up to 24 rooms per peak night and meetings hosting up to 250 guests. This role is pivotal in executing a seamless sales process from start to finish, encompassing inquiry handling, booking confirmation, event coordination, and onsite client support. Reporting directly to the Director of Sales, the Executive Meeting Manager works closely with multiple hotel departments to ensure client satisfaction and event success.
The job entails a dynamic blend of responsibilities including event planning and coordination, client communication and support, administrative oversight, and upholding quality standards that reflect the brand identity of Springhill Suites and Element. Candidates are expected to possess at least one year of hotel experience, preferably in sales and catering, demonstrating strong organizational skills, administrative competence, and outstanding communication abilities. Warm, knowledgeable customer service and proactive client guidance are essential to reassure guests of their choice and foster lasting relationships.
The role involves managing all event details such as menus, room setups, audiovisual requirements, and ensuring timely communication with operational teams. It also requires acting as the primary point of contact for clients during the event lifecycle, coordinating logistics, and addressing any issues promptly to maintain high satisfaction levels. Administrative duties include maintaining detailed event files, collaborating with sales and accounting teams for accurate billing, and supporting forecasting and revenue tracking.
In summary, the Executive Meeting Manager position is a vital contributor to the sales and service excellence at the Springhill Suites and Element hotels in Colorado Springs. This role promises a challenging yet rewarding career path for hospitality professionals who thrive in a fast-paced environment and are passionate about delivering exceptional event experiences.
Located in Colorado Springs, CO, the Springhill Suites and Element hotels are part of Hotel Equities' prestigious portfolio, offering modern accommodations blended with upscale amenities designed to cater to both business and leisure travelers. These hotels emphasize comfort, style, and convenience, aiming to create a memorable stay for every guest.
The Executive Meeting Manager role at the Springhill Suites and Element is an integral position within the sales team, with a focus on managing smaller group bookings of up to 24 rooms per peak night and meetings hosting up to 250 guests. This role is pivotal in executing a seamless sales process from start to finish, encompassing inquiry handling, booking confirmation, event coordination, and onsite client support. Reporting directly to the Director of Sales, the Executive Meeting Manager works closely with multiple hotel departments to ensure client satisfaction and event success.
The job entails a dynamic blend of responsibilities including event planning and coordination, client communication and support, administrative oversight, and upholding quality standards that reflect the brand identity of Springhill Suites and Element. Candidates are expected to possess at least one year of hotel experience, preferably in sales and catering, demonstrating strong organizational skills, administrative competence, and outstanding communication abilities. Warm, knowledgeable customer service and proactive client guidance are essential to reassure guests of their choice and foster lasting relationships.
The role involves managing all event details such as menus, room setups, audiovisual requirements, and ensuring timely communication with operational teams. It also requires acting as the primary point of contact for clients during the event lifecycle, coordinating logistics, and addressing any issues promptly to maintain high satisfaction levels. Administrative duties include maintaining detailed event files, collaborating with sales and accounting teams for accurate billing, and supporting forecasting and revenue tracking.
In summary, the Executive Meeting Manager position is a vital contributor to the sales and service excellence at the Springhill Suites and Element hotels in Colorado Springs. This role promises a challenging yet rewarding career path for hospitality professionals who thrive in a fast-paced environment and are passionate about delivering exceptional event experiences.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of previous hotel experience, preferably in sales and catering
- Strong organizational and administrative skills
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with hotel management and event software
- Service-focused attitude
- Professional demeanor
Job Qualifications
- High school diploma or equivalent required
- College degree in hospitality management or related field preferred
- 1-2 years of experience in event coordination, catering, or hospitality operations with hotel experience strongly preferred
- Strong organizational and time-management abilities
- Excellent verbal and written communication skills
- Proficiency in hotel management systems such as Delphi, Opera, or comparable event management software and Microsoft Office Suite
- Ability to multitask in a fast-paced environment while maintaining accuracy and composure
- Detail-oriented
- Service-focused
- Professional demeanor
- Collaborative team player
Job Duties
- Manage all aspects of event planning for group meetings, executive conferences, and corporate functions
- Conduct detailed consultations with clients to determine event requirements, including menus, room setups, and audiovisual needs
- Ensure accurate and timely communication of event details to all operational departments
- Act as the primary internal contact for clients after event confirmation, assisting with final details and logistics
- Conduct pre-event meetings or conference calls as necessary to confirm arrangements
- Provide professional and responsive communication, ensuring client needs and expectations are met or exceeded
- Coordinate with the on-site banquet and culinary teams during events to ensure execution aligns with client specifications
- Maintain organized and up-to-date event files, including contracts, correspondence, and post-event reports
- Collaborate with sales and accounting teams to ensure accurate event billing and timely deposits
- Assist with forecasting, tracking event revenue, and managing guarantees
- Support the Event Managers and Sales Managers with additional administrative tasks as needed
- Demonstrate a strong attention to detail and commitment to delivering high-quality service
- Ensure that all events reflect the hotel’s brand image and standards of excellence
- Resolve issues or discrepancies promptly and professionally, keeping client satisfaction as the top priority
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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