Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Hyatt Place St. Petersburg is a premier hotel located at 25 2nd St N, St. Petersburg, FL, offering guests a welcoming and contemporary experience with exceptional amenities and services. Part of the globally recognized Hyatt brand, Hyatt Place St. Petersburg caters to both leisure travelers and business professionals, providing comfortable accommodations, modern meeting spaces, and excellent dining options. The hotel's strategic location in downtown St. Petersburg places it in close proximity to local attractions, cultural landmarks, and the business district, making it an ideal venue for meetings, social events, and group stays. Dedicated to delivering outstanding customer service and maintaining high standards, the hotel strives to create memorable experiences for every guest through its attentive staff, innovative hospitality solutions, and commitment to quality.
The Executive Meeting Manager role at Hyatt Place St. Petersburg is pivotal in driving the success of the hotel's group and catering sales programs. This full-time position focuses on generating revenue through diverse lead channels by effectively managing group sales contracts, coordinating guest room blocks, and overseeing the execution of meetings and social events to the highest levels of client satisfaction. The Executive Meeting Manager acts as the liaison between clients and various hotel departments, ensuring that all event details, from food and beverage arrangements to audiovisual needs and room setup, are meticulously planned and flawlessly implemented.
The primary responsibility includes active business development, targeting various market segments with the guidance of the Director of Sales & Marketing to meet and exceed monthly, quarterly, and annual revenue goals. The role demands comprehensive knowledge of the competitive market, hotel facilities, and the dynamic nature of the hospitality industry. It also requires strong organizational skills to manage multiple concurrent events, timely communication with clients and internal teams, and adherence to financial obligations and contractual agreements. The Executive Meeting Manager will engage in site visits, conduct post-event surveys to enhance guest satisfaction, and participate in key meetings to align sales strategies with hotel objectives.
This position requires flexibility to accommodate client needs during varied hours, including weekends, evenings, and holidays. Proficiency in Microsoft Office and property management systems is essential, along with excellent communication skills in English, both verbal and written. The Executive Meeting Manager must also uphold the Kolter Hospitality culture and policies, ensuring team accountability and consistent service excellence.
Physical demands of the role include the ability to lift and carry items up to 20 pounds and extended periods of standing or walking. The role also involves some travel and requires mathematical competency to handle discounts, commissions, tax calculations, and financial reporting. Overall, this position offers a challenging and rewarding career opportunity for a highly motivated sales professional looking to advance within a leading hospitality organization. Hyatt Place St. Petersburg provides a supportive and collaborative environment where employees can thrive and contribute to the hotel's continued growth and success.
The Executive Meeting Manager role at Hyatt Place St. Petersburg is pivotal in driving the success of the hotel's group and catering sales programs. This full-time position focuses on generating revenue through diverse lead channels by effectively managing group sales contracts, coordinating guest room blocks, and overseeing the execution of meetings and social events to the highest levels of client satisfaction. The Executive Meeting Manager acts as the liaison between clients and various hotel departments, ensuring that all event details, from food and beverage arrangements to audiovisual needs and room setup, are meticulously planned and flawlessly implemented.
The primary responsibility includes active business development, targeting various market segments with the guidance of the Director of Sales & Marketing to meet and exceed monthly, quarterly, and annual revenue goals. The role demands comprehensive knowledge of the competitive market, hotel facilities, and the dynamic nature of the hospitality industry. It also requires strong organizational skills to manage multiple concurrent events, timely communication with clients and internal teams, and adherence to financial obligations and contractual agreements. The Executive Meeting Manager will engage in site visits, conduct post-event surveys to enhance guest satisfaction, and participate in key meetings to align sales strategies with hotel objectives.
This position requires flexibility to accommodate client needs during varied hours, including weekends, evenings, and holidays. Proficiency in Microsoft Office and property management systems is essential, along with excellent communication skills in English, both verbal and written. The Executive Meeting Manager must also uphold the Kolter Hospitality culture and policies, ensuring team accountability and consistent service excellence.
Physical demands of the role include the ability to lift and carry items up to 20 pounds and extended periods of standing or walking. The role also involves some travel and requires mathematical competency to handle discounts, commissions, tax calculations, and financial reporting. Overall, this position offers a challenging and rewarding career opportunity for a highly motivated sales professional looking to advance within a leading hospitality organization. Hyatt Place St. Petersburg provides a supportive and collaborative environment where employees can thrive and contribute to the hotel's continued growth and success.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality sales or event coordination
- Ability to work flexible schedules including weekends, evenings, and holidays
- Ability to lift up to 20 pounds and stand or walk for extended periods
- Strong customer service orientation
- Proficiency with Microsoft Office and property management software
- Ability to communicate effectively with clients, vendors, and team members
- Willingness to travel occasionally
- Ability to follow company policies and hold team accountable
- Valid certifications or licenses as required
- Ability to conduct detailed financial calculations
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Proven experience in group sales or event management within the hotel industry
- Strong knowledge of sales and marketing principles specific to the hospitality sector
- Proficiency in Microsoft Office and property management systems
- Excellent verbal and written communication skills in English
- Ability to prepare statistical reports and presentations
- Strong organizational and multitasking capabilities
- Knowledge of banquet operations and food and beverage services
Job Duties
- Responsible for business development - actively sell all segments as directed by the Director of Sales & Marketing, ensuring monthly, quarterly, and annual goals are met
- Prepare and send requested collateral materials to designated clients or guests including catering menus, brochures, space diagrams, formal proposals, presentations
- Review sales contracts and key details such as room blocks, cut-off date, special concessions, cancellation, and attrition clauses and validate with clients
- Be fully knowledgeable of competitive markets outside the area
- Coordinate all logistics of meetings including food and beverage requirements, audiovisual needs, room type allocation, rooming list, amenities, function room set up, group transportation, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, key requirements, expected food and beverage outlet usage
- Monitor and enforce deadlines related to group rooms cut-off, BEO requirements, and function guarantees
- Create and distribute group resumes and communicate changes to appropriate departments and managers
- Be fully knowledgeable of hotel capabilities and limitations impacting sales strategies
- Upsell to improve revenue generation on property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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