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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
fitness center access
Professional development opportunities
Job Description
Hyatt Regency Lisle Near Naperville represents a prime blend of suburban comfort and modern hospitality, situated just minutes from the bustling downtown of Naperville and within close proximity to major business and leisure hubs in Chicago. This vibrant retreat welcomes guests with spacious suite-style guestrooms, an inviting indoor pool, a well-equipped fitness center, complimentary self-parking, and a contemporary on-site restaurant and lounge. Hyatt Regency Lisle sets a high standard for genuine service, ensuring every guest experiences warmth and professionalism from arrival to departure. The establishment fosters a supportive and dynamic work environment where employees are encouraged to learn, grow, and... Show More
Job Requirements
- Ability to speak, read, write, and understand the primary language(s) used in the workplace
- strong verbal and written communication skills
- ability to work independently and as a leader within a team environment
- basic computer proficiency including Microsoft Office, CRM systems, and email platforms
- knowledge of hotel operations, competitive markets, and local demand drivers
- strong commitment to delivering exceptional guest satisfaction
- ability to make effective decisions with general policy guidelines and minimal supervision
Job Qualifications
- Strong verbal and written communication skills
- ability to work independently and as a leader within a team environment
- basic computer proficiency including Microsoft Office, CRM systems, and email platforms
- knowledge of hotel operations, competitive markets, and local demand drivers
- strong commitment to delivering exceptional guest satisfaction
- ability to make effective decisions with general policy guidelines and minimal supervision
Job Duties
- Maintain strong relationships with existing customers
- actively develop new business through phone calls, emails, networking, and local outside sales efforts
- manage account details including solicitation, contracting, and closing documentation
- conduct property tours and prepare materials for site inspections
- facilitate competitive set tours and build professional relationships to encourage referrals
- attend industry-related meetings, networking events, and community functions to promote the hotel
- respond to all sales leads within 24 hours
- work closely with clients to identify needs and design tailored event programs
- prepare Banquet Event Orders (BEOs)
- partner with Banquet Supervisor and operational teams to ensure flawless event execution
- welcome group contacts upon arrival and remain available during events to ensure satisfaction
- meet or exceed budgeted goals for food, beverage, room rental, and audio/visual revenue
- complete required monthly forecasting and reporting accurately and on time
- manage workload effectively with strong attention to detail
- conduct weekly sales calls to maintain relationships and solicit new opportunities
- adapt responsibilities based on hotel needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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