Executive Meeting Manager

Pacific Hospitality Group is a reputable hospitality company known for its owner/operator business model, which uniquely benefits investors and team members alike. As a family-focused organization, the company is committed to long-term property holds that foster growth not only in its assets but also in the careers of its employees. The company prides itself on enriching lives through memorable experiences, community involvement, and a commitment to honoring God in all its endeavors. This approach promotes sustainable growth and value creation over time, making it a reliable and principled employer in the hospitality sector.

The company’s core values emphasize integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, humility, respect, and fulfillment. These guiding principles shape the culture at Pacific Hospitality Group and underpin the company’s commitment to excellence and ethical business practices. The employment opportunity offered is a full-time role with an annual salary range of $60,000 to $65,000, reflecting the company’s dedication to providing competitive compensation and supporting employee well-being.

The position available is that of an Event Sales Coordinator, a crucial role that acts as the central contact for assigned event business. This role requires creatively blending customer visions and budget constraints with the resources available at the property to surpass customer expectations and achieve or exceed the property’s business goals. The successful candidate will be responsible for managing and executing a wide range of events, including full-service meetings, conventions, social functions, and corporate gatherings. They will engage directly with clients to understand their needs, suggest appropriate solutions, and meticulously plan event setups, equipment, and menu selections.

A significant part of the role involves preparing detailed banquet event orders (BEOs) that clearly outline every detail necessary for event execution, as well as maintaining ongoing communication with clients to ensure accuracy and satisfaction. The coordinator will work closely with various operational departments to ensure flawless event delivery and high levels of customer satisfaction. They will also oversee events onsite, manage any issues that arise, and act swiftly to find solutions.

Safety is treated seriously within this role, with requirements to wear closed-toe and heel shoes (slip-resistant preferred) and adhere to safety policies including OSHA regulations and the proper use of Personal Protective Equipment. The role demands punctuality, professionalism, and the ability to maintain a clean appearance and demeanor at all times.

Aside from primary duties, the Event Sales Coordinator will also sustain organized and precise records of sales activities, nurture strong relationships with current and prospective customers through regular follow-ups, and resolve guest complaints within their scope of authority, escalating issues as necessary. This dedication to excellent customer service fosters repeat business and long-term client loyalty.

The ideal candidate for this role normally holds a high school diploma or equivalent, with a bachelor’s degree in Hospitality Management viewed favorably. Experience in event planning, catering, convention services, or banquet management is essential, with skills in creative menu development and food and wine pairing considered beneficial. Additionally, the role requires proficiency in sales techniques, negotiation skills, a strong attention to detail, and the capability to operate Microsoft Office and hotel-specific computer and telephone systems. Familiarity with audio/visual technology and equipment is also important to understand and meet customer needs effectively.

Beyond technical skills and experience, the candidate must demonstrate strong communication and interpersonal skills, a positive attitude, logical problem-solving ability, and the capacity to work under pressure during busy times or emergencies. The role also demands flexibility to work varied schedules, including holidays, weekends, and alternate shifts, in response to the cyclical nature of the hospitality industry. Overall, this position offers a dynamic, rewarding career opportunity for someone passionate about hospitality and event management within a company that values growth, integrity, and community impact.