Executive Meeting Manager

Pacific Hospitality Group is a distinguished hospitality company known for its owner-operator approach, providing significant value to both investors and team members. Established as a family-focused organization, Pacific Hospitality Group prioritizes long-term holds that support sustainable growth and personal development for its team. The company champions a mission centered around enriching people's lives by offering memorable experiences, giving back to communities, and honoring God in all endeavors. With a strong commitment to integrity and compliance, the group fosters an environment where principled entrepreneurship and customer focus are at the forefront. They emphasize knowledge, humility, respect, and fulfillment in their operations, creating a workplace where employees feel valued and supported.

Pacific Hospitality Group operates within the hospitality industry, specializing in managing hotels and venues that cater to various events, conventions, and social gatherings. Their dedication to long-term value creation and sustainable business growth positions them as a reliable and forward-thinking employer in the sector. The company cultivates a culture of excellence by maintaining high standards in customer service and operational efficiency, ensuring that every guest experience is exceptional.

The position offered is an Event Sales Coordinator role, with an annual salary ranging from $60,000 to $65,000. This full-time role is pivotal in orchestrating successful events by acting as the central contact for assigned event business. The Event Sales Coordinator creatively combines customer visions, budgets, and property resources to exceed customer expectations and meet or surpass property goals. This position requires strong interpersonal skills, attention to detail, and the ability to multitask under fast-paced conditions.

The role involves direct interaction with customers to understand their needs and provide tailored suggestions, ensuring all event requirements such as setup, equipment, and menu items are flawless. The Event Sales Coordinator is responsible for executing sales agreements for various events, including full-service meetings, conventions, and social and corporate events. Creating and maintaining detailed banquet event orders (BEOs) and distributing event information to operational departments are essential duties to guarantee smooth event execution.

This role also demands active participation in site inspections, client presentations, and event oversight to ensure client satisfaction. The coordinator works closely with the banquet department to manage operations and swiftly address any issues, facilitating a seamless experience. Safety and compliance are critical components of this position, with the coordinator expected to follow all safety policies, wear required protective equipment, and comply with OSHA standards.

Additional responsibilities include maintaining accurate and organized sales files, building and sustaining strong customer relationships through professional and ethical communication, and promptly following up on inquiries. Handling guest complaints within authority limits and reporting unusual events to supervisors or security are also part of the role. Ultimately, the Event Sales Coordinator plays a crucial role in driving revenue through cross-selling and up-selling services while ensuring a high level of guest satisfaction and operational excellence.