Executive Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Health Insurance
Paid Time Off
401(k) Plan
Employee Discounts
wellness programs
Career development opportunities

Job Description

The Hilton Hotels & Resorts brand is globally recognized for its commitment to providing exceptional guest experiences, luxurious accommodations, and world-class hospitality services. As a prominent player in the hotel and resort industry, Hilton operates a vast portfolio of full-service properties around the world, offering guests a blend of comfort, style, and excellent service. The brand emphasizes a strong organizational culture centered on integrity, inclusiveness, and delivering memorable stays that exceed expectations. Hilton is dedicated to fostering a dynamic and supportive work environment, promoting career growth opportunities, and upholding high standards in all aspects of hotel operations.

The Executive Hou... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience as an Executive Housekeeper or similar role in a full-service hotel
  • Strong leadership and team management skills
  • Knowledge of housekeeping operations and health and safety standards
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Proven experience as an Executive Housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands
  • Strong leadership and team management skills
  • Excellent organizational and multitasking abilities
  • Knowledge of housekeeping operations, cleaning products, and health and safety standards
  • Outstanding communication and interpersonal skills
  • Ability to work flexible hours, including weekends and holidays
  • Proficiency in hotel management software is a plus
  • High school diploma or equivalent
  • Additional certification in hospitality or management is desirable

Job Duties

  • Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling
  • Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health and safety regulations
  • Recruit, train, and develop housekeeping team members to ensure exceptional service delivery
  • Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met
  • Monitor inventory and order housekeeping supplies and equipment within budget constraints
  • Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience
  • Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction
  • Prepare and manage department budgets, payroll, and reports
  • Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives
  • Lead daily briefing and communicate effectively with staff to ensure smooth operations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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