Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
401(k) Plan
Employee Discounts
wellness programs
Career development opportunities
Job Description
The Hilton Hotels & Resorts brand is globally recognized for its commitment to providing exceptional guest experiences, luxurious accommodations, and world-class hospitality services. As a prominent player in the hotel and resort industry, Hilton operates a vast portfolio of full-service properties around the world, offering guests a blend of comfort, style, and excellent service. The brand emphasizes a strong organizational culture centered on integrity, inclusiveness, and delivering memorable stays that exceed expectations. Hilton is dedicated to fostering a dynamic and supportive work environment, promoting career growth opportunities, and upholding high standards in all aspects of hotel operations.
The Executive Hou... Show More
The Executive Hou... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience as an Executive Housekeeper or similar role in a full-service hotel
- Strong leadership and team management skills
- Knowledge of housekeeping operations and health and safety standards
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Proven experience as an Executive Housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Knowledge of housekeeping operations, cleaning products, and health and safety standards
- Outstanding communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Proficiency in hotel management software is a plus
- High school diploma or equivalent
- Additional certification in hospitality or management is desirable
Job Duties
- Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling
- Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health and safety regulations
- Recruit, train, and develop housekeeping team members to ensure exceptional service delivery
- Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met
- Monitor inventory and order housekeeping supplies and equipment within budget constraints
- Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience
- Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction
- Prepare and manage department budgets, payroll, and reports
- Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives
- Lead daily briefing and communicate effectively with staff to ensure smooth operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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