Executive Housekeeper

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $55,000.00 - $65,000.00

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

Life

short-term disability

Accident

Critical Illness

401k

Job Description

Heritage Companies is a distinguished hospitality group rooted in the vibrant culture, spirit, and traditions of New Mexico. As an established entity within the hotel and resort industry, the company operates with a deep appreciation for the unique heritage of the region while delivering exceptional experiences to both their guests and employees. Heritage Companies is committed to fostering a positive work environment that not only focuses on operational excellence but also emphasizes overall employee satisfaction and growth. This commitment is reflected in the numerous perks and professional development opportunities offered to their team members, including generous discounts on hotel stays,... Show More

Job Requirements

Knowledge of Microsoft Office, Internet Explorer and prior PMS experience
Ability and willingness to work flexible hours including weekends, holidays and late nights
Ability to work on your feet for eight hours or more
Must be able to lift/push/reach for/carry 40+ pounds frequently
Excellent verbal communication and ability to multitask
3 years or equivalent combination of education and experience
Housekeeping or hospitality experience preferred
High school diploma or equivalent experience/training
Associate's degree in Management or Hospitality preferred

Job Qualifications

High school diploma or equivalent experience/training
Associate's degree in management or hospitality preferred
3 years or equivalent combination of education and experience
Housekeeping or hospitality experience preferred
Excellent verbal communication skills
Ability to multitask
Knowledge of Microsoft Office and prior PMS experience

Job Duties

Work under direction of the General Manager
Maintain a positive and professional approach with employees, coworkers, and guests
Set goals for performance that coincide with Heritage's plans and vision
Ensure compliance with safety, legal, operations, labor, and the Heritage brand product and regulations policies
Direct team members toward accomplishing daily goals and ensuring that all hotel and resort accommodations are fully cleaned by the standard check-in time of 4:00PM
Obtain list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments
Assign workers their duties, and inspect work for conformance to prescribed standards of cleanliness
Report any observed deviations to established standards
Advise manager or desk clerk of rooms ready for occupancy
Navigate interview, hire, disciplinary, and termination actions when necessary for team members
Assign, train, mentor and direct team members to carry out exceptional guest experiences and foster a clean environment
Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including front of house areas
Enforce standard procedures for acceptance, security, and return on customer lost and found items
Resourcefully solve any issues that arise and seize control of any problematic situation
Review occupancy levels and event levels to staff team member labor accordingly
Prepare and initiate ongoing correct cleaning of carpets, drapes, windows and upholstery
Handle all guest and employee concerns with tact and follow-up
Review and maintain linen inventory and proper storage
Implement ongoing housekeeping training program for all new housekeeping employees
Follow all safety and health regulations including personal protective equipment protocol policies
Perform other duties as assigned consistent with the functions of this position as needed at any of the properties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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