Executive Housekeeper

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $85,000.00

Work Schedule

Flexible

Day Shifts

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k

room discounts

uniform provided

Job Description

IHG Hotels and Resorts is a globally recognized hospitality company known for delivering unique and luxurious experiences to travelers around the world. Among its prestigious portfolio, the InterContinental Indianapolis stands out with its urban luxury and classic elegance right at the heart of Monument Circle. Housed in the landmarked Illinois Building, the InterContinental Indianapolis combines historic charm with modern comfort, featuring 170 modern guestrooms and 17 luxurious suites. The hotel also offers a sophisticated lobby lounge and a stunning rooftop bar with iconic views, setting a premium standard for hospitality in the city.

As part of the InterContinental Hot... Show More

Job Requirements

High school diploma or equivalent
Minimum four years of housekeeping or laundry experience in a similar hotel environment including supervisory responsibilities
Strong communication skills and fluency in local language
Proficiency in additional languages is advantageous
Ability to lead, train, and develop a team effectively
Knowledge of federal, state, and local safety regulations
Capability to manage inventory and control costs
Customer service orientation and problem-solving skills
Ability to work flexible hours including high volume periods
Commitment to sustainability and green initiatives

Job Qualifications

High school diploma / secondary education / equivalent
Four years‘ housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience
Some college preferred
Must be fluent in local language and other languages preferred

Job Duties

Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
Educate and train all team members in compliance with federal, state and local laws and safety regulations
Ensure staff are properly trained and have the tools and equipment to carry out job duties
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
Help guests with their questions and complaints to achieve complete guest satisfaction
Maintain and order supplies and equipment while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)
Reunite items with owners - and log any lost and found property
Perform other duties as assigned. May also serve as manager on duty
Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
Maintain proper inventory levels managing cost per room for supplies
Carry out the special requests from guests, VIPs, repeat visitors and club members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: