Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

teamwork environment
motivational management
wellness programs
Learning and development opportunities
Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
recognition programs

Job Description

Gaylord Hotels, a part of Marriott International, is a premier hospitality establishment renowned for providing extraordinary environments, services, and programs that bring people together in exceptional ways. Located at 2800 Opryland Drive in Nashville, Tennessee, Gaylord Hotels is celebrated for its vast portfolio of brands under Marriott International, offering infinite employment opportunities with added benefits and growth potential beyond traditional hotel experiences. The company prides itself on its commitment to diversity, equality, and creating an inclusive workplace where all associates feel valued and welcomed. At Gaylord Hotels, the heart of the brand is its STAR associates – creative, entrepreneurial individuals dedicated to delivering thoughtful, heartfelt service to guests.

This full-time housekeeping position, classified as non-management, offers a competitive pay rate of $19.00 per hour. The role is vital in ensuring that each guest experiences a flawless, welcoming environment when entering their room. From immaculate bedding and perfectly placed pillows to spotless mirrors and well-organized furnishings, the housekeeper's contributions create a home-away-from-home atmosphere that encourages guest loyalty and satisfaction. Responsibilities include replacing guest amenities and room supplies, making beds, folding linens, removing trash and soiled bedding, greeting guests, and responding to their requests. The position also involves dusting, polishing, cleaning surfaces and furniture, vacuuming carpets, and performing floor cleaning tasks. This role demands attention to detail, teamwork, and a personable demeanor, with physical requirements such as the ability to move and lift up to 25 pounds and stand, sit, or walk for extended periods.

Beyond daily duties, Gaylord Hotels emphasizes professional development with supportive teams, motivational management, wellness programs, and opportunities for learning and growth. Employees enjoy benefits like discounts on hotel rooms, gift shop items, and food and beverages, along with recognition programs that appreciate hard work and dedication. Candidates are expected to demonstrate courteous, people-oriented behavior, prioritize teamwork, and have a keen eye for detail. The role requires a high school diploma or equivalent General Educational Development (GED) certificate, with no prior related work or supervisory experience necessary. Safety training and certification are mandatory before employment commencement.

Gaylord Hotels' dedication to equal opportunity employment means they actively foster a work environment respecting diversity in backgrounds, talents, and experiences. Their policy prohibits discrimination based on disability, veteran status, or any legally protected characteristics. Joining Gaylord means becoming part of a global team where you can fulfill your purpose, perform your best work, and become your best self while contributing to memorable guest experiences.

Job Requirements

  • High school diploma or equivalent GED certificate
  • ability to move and lift up to 25 pounds
  • ability to stand, sit, or walk for prolonged periods
  • maintain a professional appearance with clean uniform
  • capacity to perform safety training and obtain certification before employment
  • no prior related work experience required
  • no supervisory experience required

Job Qualifications

  • High school diploma or equivalent GED certificate
  • courteous and people-oriented demeanor
  • ability to work well in a team
  • attention to detail
  • no prior related work experience required
  • no supervisory experience required
  • ability to complete safety training and certification

Job Duties

  • Replacing guest courtesies and room supplies
  • making beds and folding linens
  • removing trash, soiled linens, and service items from rooms
  • greeting guests and attending to their requests
  • organizing desk items, furniture, and appliances
  • dusting, polishing, and removing marks from walls and furniture
  • vacuuming carpets and performing floor cleaning tasks

Job Criteria

Experience

No experience required


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