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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Safety equipment training
Sustainability program involvement
Job Description
HHM Hotels is a distinguished hospitality company known for delivering exemplary guest experiences across its network of hotels. Committed to excellence and sustainability, HHM Hotels blends warm, attentive service with rigorous operational standards to ensure each guest enjoys a comfortable, memorable stay. Rooted in core values like People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, the company fosters a culture of growth, respect, and continuous improvement. With an eye towards sustainable practices through its EarthView program, HHM Hotels also prioritizes environmental stewardship alongside superior service quality.
The role of Executive Housekeeper at ... Show More
The role of Executive Housekeeper at ... Show More
Job Requirements
- High School diploma or equivalent preferred
- Two years previous housekeeping supervisor experience required
Job Qualifications
- High School diploma or equivalent preferred
- Two years previous housekeeping supervisor experience required
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs
- Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner
- Prepare required paperwork pertaining to departmental functions
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Develop and implement policies and procedures for the operation of the department or the hotel
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits
- follow MSDS and OSHA standards
- wear protective safety equipment and participate in safety committees as directed
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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