Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $75,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
HHM Hotels is a distinguished hospitality company committed to delivering exceptional guest experiences across its properties. Known for its dedication to quality, guest satisfaction, and sustainable operations, HHM Hotels cultivates an environment that encourages growth, innovation, and service excellence. With a strong emphasis on brand standards and core values, the company fosters a workplace culture where employees feel supported, motivated, and empowered to excel in their roles. As part of its ongoing growth and commitment to excellence, HHM Hotels seeks talented professionals who are passionate about hospitality and guest service to join their team. The company is especially focused on sustainability and community engagement through initiatives like the EarthView program, which reflects its commitment to environmentally responsible practices.
The Executive Housekeeper position at HHM Hotels offers a pivotal role in managing the housekeeping operations to ensure the highest standards of cleanliness, safety, and customer satisfaction are consistently met. This role is designed for dynamic leaders who can efficiently manage teams, oversee inventory and scheduling, and enforce compliance with both brand standards and safety regulations. As the Executive Housekeeper, you will be responsible for recruiting, training, and mentoring housekeeping staff, maintaining guest rooms and public areas at impeccable standards, and resolving guest issues promptly and professionally.
This role also offers a promising career path from Area Executive Housekeeper to Assistant General Manager, and ultimately to General Manager, providing excellent growth opportunities within the hospitality industry. Given HHM Hotels’ dedication to fostering talent, the position allows motivated individuals to contribute to and benefit from the company’s success. The role requires strong leadership skills, attention to detail, and a commitment to sustainable housekeeping practices consistent with HHM’s EarthView program. Working within a flexible schedule that may include holidays, weekends, and alternate shifts, the successful candidate will embrace the physical demands of the role, including extended periods of standing and movement, to maintain a safe and welcoming environment for guests and staff alike.
This full-time position is integral to ensuring that all aspects of the housekeeping department operate smoothly and efficiently, contributing to the overall guest satisfaction and operational excellence that defines HHM Hotels. With a focus on continuous improvement, the Executive Housekeeper will also participate in safety committees and maintain compliance with OSHA and MSDS standards, underpinning HHM Hotels' commitment to safety and sustainability in the workplace.
The Executive Housekeeper position at HHM Hotels offers a pivotal role in managing the housekeeping operations to ensure the highest standards of cleanliness, safety, and customer satisfaction are consistently met. This role is designed for dynamic leaders who can efficiently manage teams, oversee inventory and scheduling, and enforce compliance with both brand standards and safety regulations. As the Executive Housekeeper, you will be responsible for recruiting, training, and mentoring housekeeping staff, maintaining guest rooms and public areas at impeccable standards, and resolving guest issues promptly and professionally.
This role also offers a promising career path from Area Executive Housekeeper to Assistant General Manager, and ultimately to General Manager, providing excellent growth opportunities within the hospitality industry. Given HHM Hotels’ dedication to fostering talent, the position allows motivated individuals to contribute to and benefit from the company’s success. The role requires strong leadership skills, attention to detail, and a commitment to sustainable housekeeping practices consistent with HHM’s EarthView program. Working within a flexible schedule that may include holidays, weekends, and alternate shifts, the successful candidate will embrace the physical demands of the role, including extended periods of standing and movement, to maintain a safe and welcoming environment for guests and staff alike.
This full-time position is integral to ensuring that all aspects of the housekeeping department operate smoothly and efficiently, contributing to the overall guest satisfaction and operational excellence that defines HHM Hotels. With a focus on continuous improvement, the Executive Housekeeper will also participate in safety committees and maintain compliance with OSHA and MSDS standards, underpinning HHM Hotels' commitment to safety and sustainability in the workplace.
Job Requirements
- High school diploma or equivalent preferred
- Two years previous housekeeping supervisor experience required
Job Qualifications
- High school diploma or equivalent preferred
- Two years previous housekeeping supervisor experience required
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs
- Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner
- Prepare required paperwork pertaining to departmental functions
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Develop and implement policies and procedures for the operation of the department or the hotel
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits
- follow MSDS and OSHA standards
- wear protective safety equipment and participate in safety committees as directed
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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