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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $27.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
Company Discounts
supportive work environment
Job Description
MCHG is a renowned hospitality company that prides itself on fostering a culture built on the core values of Fun, Family, Integrity, and Respect. The company is deeply committed to positively impacting lives, not only for its guests who enjoy exceptional lodging experiences but also for the dedicated team members who contribute to its success. MCHG emphasizes a supportive and respectful workplace environment where employees can grow professionally and personally. Operating within the hotel industry, the company is known for maintaining high standards of service, cleanliness, and guest satisfaction, making it a preferred choice among travelers and employees alike.
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Job Requirements
- High school diploma or equivalent
- Extensive experience in hotel housekeeping
- Prior supervisory or management experience preferred
- Strong leadership and communication skills
- Ability to manage budgets and departmental operations
- Physical ability to perform housekeeping duties including lifting up to 50 lbs
- Flexibility to work varied shifts including weekends and holidays
Job Qualifications
- Extensive hotel housekeeping experience required
- Prior supervisory or management experience preferred
- Proven ability to lead, motivate, and develop a large housekeeping team
- Strong organizational, leadership, and communication skills
- Detail-oriented with a focus on quality, cleanliness, and guest satisfaction
- Experience managing budgets, labor, and departmental operations
- Ability to work in a fast-paced environment while maintaining standards
- Flexible availability including weekends, nights, and holidays
- Ability to stand, walk, bend, and lift up to 50 lbs as needed
Job Duties
- Lead, manage, and oversee all housekeeping operations across guest rooms, public areas, and back-of-house spaces
- Recruit, train, coach, and develop housekeeping staff to meet high service and performance standards
- Monitor staffing levels, productivity, and scheduling to ensure optimal departmental efficiency
- Conduct inspections of guest rooms, public areas, and back-of-house to maintain brand standards and cleanliness excellence
- Manage departmental budget, inventory, and procurement of cleaning supplies and equipment
- Coordinate with Front Desk, Maintenance, and Management regarding room status, priorities, and special guest requests
- Ensure compliance with safety, sanitation, and company procedures
- Address guest concerns regarding housekeeping promptly, professionally, and effectively
- Develop and enforce standard operating procedures and best practices for the department
- Foster a positive, respectful, and team-oriented work environment
- Report departmental performance, challenges, and successes to hotel leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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