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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical
Vision
Dental
401k
immediate pay earned wage access
Vacation Time
Sick Time
Holiday pay
Bonus opportunities
brand-specific employee discounts
long term disability
short term disability
Life insurance
Job Description
Kana Hotel Group is a leading hospitality company recognized for its commitment to delivering exceptional service quality and fostering a work environment that nurtures employee growth and satisfaction. Established with a mission to be one of the most admired hotel companies in the industry, Kana Hotel Group prioritizes creating a friendly and supportive atmosphere that empowers its team members to excel. The company strikes a balance between excellent guest service and internal professional development, offering significant opportunities for career advancement. Many of the leadership roles within the company are filled through internal promotions, highlighting the organization’s dedication to growing talent... Show More
Job Requirements
- High school diploma or GED
- Minimum of 4 years experience in all aspects of housekeeping in a large, multi-use facility
- Minimum of 2 years supervisory experience
- Excellent written and verbal communication skills
- Must be flexible with working nights, weekends, and holidays
Job Qualifications
- High school diploma or GED
- Minimum of 4 years experience in all aspects of housekeeping in a large, multi-use facility
- Minimum of 2 years supervisory experience
- Excellent written and verbal communication skills
- Flexibility with working nights, weekends, and holidays
Job Duties
- Supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, performance evaluations, training and development
- Schedule staff according to labor standards and forecasted occupancy and assign daily boards to housekeeping team members
- Manages contract labor relationship and needs, training for contract labor positions
- Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
- Assist General Manager in development of the department's annual budget. Monitor performance against plan
- Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks VR rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping supplies
- Compile and report accurate status of guest rooms to front office
- Oversee all housekeeping duties
- Maintain productivity and labor cost goals
- Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
- Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels
- Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
- Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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