Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical
Vision
Dental
401k
immediate pay earned wage access
Vacation Time
Sick Time
Holiday pay
Bonus opportunities
brand-specific employee discounts
long term disability
short term disability
Life insurance
Job Description
Kana Hotel Group is a leading hospitality company recognized for its commitment to delivering exceptional service quality and fostering a work environment that nurtures employee growth and satisfaction. Established with a mission to be one of the most admired hotel companies in the industry, Kana Hotel Group prioritizes creating a friendly and supportive atmosphere that empowers its team members to excel. The company strikes a balance between excellent guest service and internal professional development, offering significant opportunities for career advancement. Many of the leadership roles within the company are filled through internal promotions, highlighting the organization’s dedication to growing talent from within.
As a dynamic and service-driven hotel group, Kana Hotel Group offers a robust array of benefits including medical, vision, dental, 401(k), immediate earned wage access, vacation and sick leave, holiday pay, bonus opportunities, brand-specific employee discounts, and various insurance policies including life, long-term, and short-term disability coverage. They operate multiple properties that demand the highest standards of cleanliness, guest satisfaction, and operational excellence, which creates an exciting and rewarding work environment for motivated individuals.
The role available within Kana Hotel Group is a pivotal position requiring meticulous attention to detail, strong leadership skills, and a thorough understanding of housekeeping operations in a multi-use, large facility setting. The position encompasses supervising and developing housekeeping and laundry teams, coordinating schedules and daily assignments, managing labor costs, maintaining inventory controls, and ensuring overall room quality aligns with brand standards. The role is instrumental in maintaining the company’s reputation for excellence in guest experiences through superior cleanliness and service.
This position requires a hands-on leader who can mentor staff, recommend hiring and terminations, and handle disciplinary actions fairly and proactively. You will work closely with other managerial staff to assess equipment needs and manage repair or replacement efficiently, as well as assist in crafting and monitoring departmental budgets. Attention to guest satisfaction is paramount, requiring regular audits preparation, reporting, and collaboration with management to implement continuous improvements.
The ideal candidate must be flexible in working hours including nights, weekends, and holidays to meet the dynamic needs of hotel operations. With a minimum of 4 years’ experience in housekeeping within a large facility and at least 2 years in a supervisory role, this job calls for someone who has excellent communication skills and the capability to maintain labor productivity and cost goals effectively. If you are passionate about hospitality and eager to contribute to a thriving hotel group with a strong commitment to employee and guest satisfaction, this opportunity at Kana Hotel Group offers professional growth, a supportive team environment, and a comprehensive benefits package.
As a dynamic and service-driven hotel group, Kana Hotel Group offers a robust array of benefits including medical, vision, dental, 401(k), immediate earned wage access, vacation and sick leave, holiday pay, bonus opportunities, brand-specific employee discounts, and various insurance policies including life, long-term, and short-term disability coverage. They operate multiple properties that demand the highest standards of cleanliness, guest satisfaction, and operational excellence, which creates an exciting and rewarding work environment for motivated individuals.
The role available within Kana Hotel Group is a pivotal position requiring meticulous attention to detail, strong leadership skills, and a thorough understanding of housekeeping operations in a multi-use, large facility setting. The position encompasses supervising and developing housekeeping and laundry teams, coordinating schedules and daily assignments, managing labor costs, maintaining inventory controls, and ensuring overall room quality aligns with brand standards. The role is instrumental in maintaining the company’s reputation for excellence in guest experiences through superior cleanliness and service.
This position requires a hands-on leader who can mentor staff, recommend hiring and terminations, and handle disciplinary actions fairly and proactively. You will work closely with other managerial staff to assess equipment needs and manage repair or replacement efficiently, as well as assist in crafting and monitoring departmental budgets. Attention to guest satisfaction is paramount, requiring regular audits preparation, reporting, and collaboration with management to implement continuous improvements.
The ideal candidate must be flexible in working hours including nights, weekends, and holidays to meet the dynamic needs of hotel operations. With a minimum of 4 years’ experience in housekeeping within a large facility and at least 2 years in a supervisory role, this job calls for someone who has excellent communication skills and the capability to maintain labor productivity and cost goals effectively. If you are passionate about hospitality and eager to contribute to a thriving hotel group with a strong commitment to employee and guest satisfaction, this opportunity at Kana Hotel Group offers professional growth, a supportive team environment, and a comprehensive benefits package.
Job Requirements
- High school diploma or GED
- Minimum of 4 years experience in all aspects of housekeeping in a large, multi-use facility
- Minimum of 2 years supervisory experience
- Excellent written and verbal communication skills
- Must be flexible with working nights, weekends, and holidays
Job Qualifications
- High school diploma or GED
- Minimum of 4 years experience in all aspects of housekeeping in a large, multi-use facility
- Minimum of 2 years supervisory experience
- Excellent written and verbal communication skills
- Flexibility with working nights, weekends, and holidays
Job Duties
- Supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, performance evaluations, training and development
- Schedule staff according to labor standards and forecasted occupancy and assign daily boards to housekeeping team members
- Manages contract labor relationship and needs, training for contract labor positions
- Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
- Assist General Manager in development of the department's annual budget. Monitor performance against plan
- Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks VR rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping supplies
- Compile and report accurate status of guest rooms to front office
- Oversee all housekeeping duties
- Maintain productivity and labor cost goals
- Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
- Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels
- Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
- Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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