Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $26.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Residence Inn Abilene is part of the Marriott brand portfolio, renowned for delivering exceptional extended-stay accommodations with a focus on comfort, quality, and guest satisfaction. Located in Abilene, Texas, this hotel offers guests a welcoming and hospitable environment, designed to provide a home-away-from-home experience. The hotel caters primarily to business travelers, families, and extended-stay guests seeking spacious suites with modern amenities and consistent service standards. The property emphasizes cleanliness, friendly service, and operational excellence as pillars to ensuring memorable stays and returning guests for years to come.
The Executive Housekeeper role at Residence Inn Abilene is a pivotal position that oversees the entire housekeeping department, ensuring that cleanliness, guest satisfaction, and operational standards meet Marriott’s exacting criteria. This leadership role involves supervising the housekeeping team, managing schedules, maintaining inventory, and enforcing safety standards while fostering a positive and productive work environment. The Executive Housekeeper coordinates daily operations to maintain spotless guest rooms, pristine public areas, and organized back-of-house spaces like storage and laundry facilities.
In addition to operational management, this role requires a strong commitment to guest relations by greeting guests warmly and ensuring their comfort throughout their stay. The Executive Housekeeper plays a key role in handling guest concerns with professionalism, promptly addressing any issues to maximize guest satisfaction and uphold the hotel’s reputation. This position demands excellent communication and teamwork skills, working closely with other hotel departments to support events, manage service quality, and maintain product consistency.
Beyond managing the team and operations, the Executive Housekeeper is responsible for regulatory compliance, particularly regarding chemical safety and OSHA standards. This responsibility includes monitoring work orders related to maintenance, correctly handling lost and found procedures, and preparing accurate reports for efficient shift transitions. This role typically involves a flexible schedule including evenings, weekends, and holidays to meet the hotel’s operational requirements.
To excel in this position, candidates need a can-do attitude, the ability to work effectively under pressure, and strong organizational skills. Experience in hospitality or a related field is preferred, and supervisory experience is an asset. Candidates must be at least 18 years old and willing to follow established guidelines and protocols meticulously. The role also involves considerable physical demands including standing for long periods, lifting supplies, and moving throughout the hotel.
Residence Inn Abilene’s Executive Housekeeper position offers a unique opportunity for those passionate about hospitality management and committed to delivering outstanding service within a supportive team environment. This is a full-time employment opportunity focused on maintaining a safe, orderly, and welcoming hotel environment for guests and team members alike, reinforcing Marriott’s brand excellence and the hotel’s operational success.
The Executive Housekeeper role at Residence Inn Abilene is a pivotal position that oversees the entire housekeeping department, ensuring that cleanliness, guest satisfaction, and operational standards meet Marriott’s exacting criteria. This leadership role involves supervising the housekeeping team, managing schedules, maintaining inventory, and enforcing safety standards while fostering a positive and productive work environment. The Executive Housekeeper coordinates daily operations to maintain spotless guest rooms, pristine public areas, and organized back-of-house spaces like storage and laundry facilities.
In addition to operational management, this role requires a strong commitment to guest relations by greeting guests warmly and ensuring their comfort throughout their stay. The Executive Housekeeper plays a key role in handling guest concerns with professionalism, promptly addressing any issues to maximize guest satisfaction and uphold the hotel’s reputation. This position demands excellent communication and teamwork skills, working closely with other hotel departments to support events, manage service quality, and maintain product consistency.
Beyond managing the team and operations, the Executive Housekeeper is responsible for regulatory compliance, particularly regarding chemical safety and OSHA standards. This responsibility includes monitoring work orders related to maintenance, correctly handling lost and found procedures, and preparing accurate reports for efficient shift transitions. This role typically involves a flexible schedule including evenings, weekends, and holidays to meet the hotel’s operational requirements.
To excel in this position, candidates need a can-do attitude, the ability to work effectively under pressure, and strong organizational skills. Experience in hospitality or a related field is preferred, and supervisory experience is an asset. Candidates must be at least 18 years old and willing to follow established guidelines and protocols meticulously. The role also involves considerable physical demands including standing for long periods, lifting supplies, and moving throughout the hotel.
Residence Inn Abilene’s Executive Housekeeper position offers a unique opportunity for those passionate about hospitality management and committed to delivering outstanding service within a supportive team environment. This is a full-time employment opportunity focused on maintaining a safe, orderly, and welcoming hotel environment for guests and team members alike, reinforcing Marriott’s brand excellence and the hotel’s operational success.
Job Requirements
- Minimum age 18 years
- prior experience in hospitality or service field preferred
- supervisory skills preferred
- ability to work under pressure
- capacity to follow guidelines and procedures
- good listening and problem-solving skills
- strong communication abilities
- positive attitude and willingness to learn
- commitment to guest service
- availability to work varied schedules including weekends and holidays
- punctuality and proper clock-in/out procedures
- compliance with break schedules and call-out protocols
- physical ability to stand for extended periods, bend, stoop, lift up to 25 pounds, and move throughout hotel
- ability to operate office equipment and use technology
- capability to perform job duties satisfactorily including reasonable accommodations for disabilities
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- supervisory experience preferred
- positive can-do attitude
- ability to follow established guidelines and procedures
- ability to handle pace and pressure in high-stress environments
- effective listening and conflict resolution skills
- clear communication skills
- strong hospitality and guest service orientation
- must be 18 years of age or older
- willingness to work varied schedule including evenings, nights, weekends, and holidays
- punctuality with clock-in and clock-out
- adherence to scheduled breaks
- provide sufficient notice when calling out of scheduled shifts
Job Duties
- Oversee housekeeping team by conducting daily stand-ups and reviewing objectives
- schedule management including room assignments and status tracking in Property Management System
- prepare accurate status reports and resolve discrepancies
- maintain organization and cleanliness of storage rooms and laundry facilities
- monitor and submit maintenance requests to Engineering
- manage housekeeping supplies through monthly and quarterly ordering
- conduct housekeeping inventory regularly
- maintain lost and found procedures per standards
- assign supervisor duties and verify quality completion
- ensure chemical safety compliance according to OSHA
- complete daily housekeeping department objectives including opening, closing and inspecting rooms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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