Executive Housekeeper

Dothan, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.75 - $21.75

Work Schedule

Standard Hours

Benefits

competitive salary

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k with employer match

Paid Time Off

Uniforms Provided

team member hotel discount program

Job Description

Ascent Hospitality is a renowned hospitality management company with an extensive portfolio of hotels and an active pipeline of new properties and acquisitions. The company is deeply committed to fostering a work culture that prioritizes people over numbers, creating memorable experiences for both team members and guests. This dedication to service and the well-being of its people is the foundation of Ascent Hospitality's success in the competitive hotel industry. Ascent Hospitality is continuously growing and evolving, and it seeks dynamic team members who are passionate about excellence in hospitality, teamwork, and guest satisfaction. The company prides itself on a culture where collaboration and unified purpose drive outstanding performance and guest experiences. Its leadership team consists of accomplished individuals who demonstrate a passion to serve others, strong communication skills, and an ability to excel amid challenges and change. If you thrive in an environment focused on service excellence and team synergy, Ascent Hospitality offers a rewarding career path with supportive benefits and competitive compensation. The available position is for an Executive Housekeeper, a key leadership role within the hotel operations. The Executive Housekeeper is responsible for directing and overseeing all housekeeping operations to maintain the highest standards of cleanliness and product quality throughout the hotel property. This leadership role covers both guest room and public area housekeeping, as well as the laundry department, to ensure a seamless guest experience and operational efficiency. The Executive Housekeeper works closely with the maintenance team to uphold housekeeping equipment and supplies while managing inventory and scheduling. This comprehensive role contributes directly to guest satisfaction and hotel profitability by ensuring that all housekeeping activities align with local health and safety regulations and company policies. Key responsibilities include staff recruitment, training, scheduling, performance management, and development. The Executive Housekeeper also has a hands-on role when occupancy surges or staffing challenges arise, demonstrating leadership by example. The role involves frequent interaction with the front office to ensure guest needs and expectations are consistently met. This position is well-suited for a hospitality professional with strong leadership capabilities, excellent organizational and communication skills, and prior supervisory experience in a hotel environment. The company offers a competitive salary and a robust benefits package that includes health, dental, vision, and life insurance, 401k with employer match, paid time off, uniforms for applicable positions, and team member hotel discounts. Joining Ascent Hospitality as an Executive Housekeeper means becoming part of a company that values people, teamwork, and delivering distinguished service experiences in every aspect of hotel operations. This role is a prime opportunity to advance your hospitality career in a supportive, growth-focused environment where your leadership can make a tangible difference.

Job Requirements

High school education or equivalent
Some college preferred
Minimum six months related experience or training preferred
Prior experience in a supervisor or manager role
Previous experience in a hotel preferred
Excellent communication and organizational skills
Basic mathematical skills
Ability to apply basic principles and techniques of supervision
Ability to plan and organize activities of others
Ability to get ideas accepted and guide a group or individual to accomplish tasks
Ability to modify leadership style and management approach to reach goals
Ability to express ideas clearly in written and oral communication
Ability to effectively handle conflict in a team environment
Must be dependable and productive
Must be able to lead a team of 15 or more employees
Ability to stand and walk for long periods
Ability to lift up to 50 pounds occasionally
Capable of using close, distance and color vision
Ability to work in a high stress and mentally demanding environment

Job Qualifications

High school education or equivalent
Prior experience in a supervisor or manager role
Previous experience in a hotel preferred
Excellent communication skills
Strong organizational skills
Basic mathematical skills
Management and leadership abilities
Ability to train and develop team members
Knowledge of health, sanitation and safety standards
Ability to handle conflict effectively
Ability to work under pressure and in a fast-paced environment

Job Duties

Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
Lead, direct and administer all housekeeping operations including systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance including supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training to team members and ensuring proper labeling of hazardous materials
Create and post weekly schedule for housekeeping and laundry team members
Physically check rooms made ready by room attendants to confirm guest readiness and update computer system
Clean and prepare rooms during occupancy surges or team member call outs as needed
Work closely with front office team to ensure guest room satisfaction
Oversee laundry operations and collaborate with maintenance team for laundry equipment upkeep
Ensure housekeeping and laundry supply inventory are ordered and properly stored
Properly report and log lost and found items and complete required documentation
Ensure storage areas are locked and sheets are collected and turned in to front desk before leaving
Maintain cleanliness and upkeep of public areas of the hotel
Ensure excellence in hotel and guest room cleanliness