Executive Director (General Manager)

Georgetown, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
Voluntary disability
Paid Time Off
Holidays
401(k) retirement savings plan

Job Description

The Pavilion at Great Hills Assisted Living Memory Care community, located in Austin, TX, is a beautifully remodeled senior living community managed by AgeWell Solvere Living. Positioned conveniently near Highway 183 in the Arboretum and Domain area, this community offers specialized care for seniors requiring Assisted Living and Memory Care services. AgeWell Solvere Living has been recognized as a Certified Great Place to Work for eight consecutive years, reflecting its strong commitment to employee satisfaction, excellence in care, and a positive workplace environment. With a focus on enhancing the total overall well-being of its residents, The Pavilion at Great Hills is a place where seniors can live purposeful lives surrounded by compassionate care and a supportive staff.

The Pavilion at Great Hills is currently seeking a dynamic, experienced, and mission-driven Executive Director to lead the community. This vital leadership role demands operational expertise, a visionary approach, and a deep commitment to resident-centered care. As the Executive Director, you will be responsible for the overall leadership, management, and success of the Assisted Living and Memory Care community. You will ensure the delivery of high-quality resident care, regulatory compliance, financial stability, team engagement, and the cultivation of a vibrant community culture.

This position requires a servant leader who can balance compassion with accountability, thriving in the fast-paced environment typical of senior living facilities. You will be entrusted with maintaining strong relationships with residents, their families, referral partners, and vendors while also driving census growth through strategic community outreach and partnerships. Financial oversight, including budgeting, revenue, and expense management, will be pivotal to your success, as will leading, coaching, and developing department heads and team members to build high-performing teams.

Your leadership will foster a culture of excellence, accountability, and resident-centered service, ensuring every resident's quality of life is enriched. The role also includes ensuring compliance with all applicable federal, state, and local regulations, maintaining community preparedness for inspections, and championing continuous quality improvement. The Executive Director is also expected to be hands-on in overseeing staff recruitment, training, evaluations, and disciplinary processes while promoting team participation and collaboration.

Representing The Pavilion at Great Hills in public settings and engaging actively in community marketing and sales efforts will be a key part of your role. You will work to maintain and increase occupancy levels and optimize revenue-generating opportunities. Ensuring workplace safety by enforcing OSHA regulations and adhering to emergency and safety procedures is also essential.

This full-time position offers competitive benefits, including medical, dental, and vision insurance, company-paid life insurance, voluntary disability, paid time off, holidays, and a 401(k) retirement savings plan. If you are a compassionate, strategic leader eager to make a meaningful difference in the lives of seniors while advancing your career, The Pavilion at Great Hills invites you to join their exceptional team and help shape the future of senior care in their community.

Job Requirements

  • Bachelor’s degree or higher in healthcare administration, business management, or related field preferred
  • minimum of 3-5 years experience in senior living management or related healthcare leadership
  • valid state license or certification for assisted living executive director as required
  • strong leadership and team-building skills
  • excellent verbal and written communication abilities
  • knowledge of federal, state, and local regulations governing assisted living
  • proficiency with budgeting and financial reports
  • ability to handle multiple priorities in a fast-paced environment
  • commitment to ethical practices and resident-centered care
  • physical capability to meet job demands including travel
  • must be detail-oriented and organized

Job Qualifications

  • State required licensing and certification if applicable
  • excellent customer service and public relations skills
  • experience working with seniors
  • experience in successfully operating and maintaining a customer-focused environment in a senior living facility
  • proficiency in Microsoft Office
  • meets all current requirements of state regulations for licensed assisted living communities
  • demonstrated integrity and leadership skills
  • sincere passion for working with seniors
  • ability to communicate company values effectively
  • physical ability to bend, reach, push, pull, and lift up to 40-50 pounds
  • capacity to stand for extended periods
  • willingness to travel approximately 30 percent of time to referral sources

Job Duties

  • Provide overall operational leadership for the community
  • ensure compliance with all state, federal, and local regulations
  • drive census growth through community outreach and partnership development
  • lead, coach, and develop department heads and team members
  • oversee financial performance including budgeting, revenue, and expense management
  • foster a culture of excellence, accountability, and resident-centered service
  • maintain strong relationships with residents, families, referral partners, and vendors
  • ensure high-quality care and life enrichment for Assisted Living and Memory Care residents
  • manage recruitment, hiring, and employee relations
  • enforce OSHA regulations and safety procedures
  • represent the community in public settings and promote local outreach
  • maintain occupancy and optimize revenue generation
  • coordinate resident move-in process and service plans
  • manage staff evaluations and disciplinary processes
  • ensure timely and accurate use of operational systems

Job Criteria

Experience

Expert Level (7+ years)


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