Executive Director (General Manager)

Leander, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
Paid Time Off
Holidays
401(k) retirement savings plan

Job Description

The Pavilion at Great Hills is an esteemed Assisted Living and Memory Care community managed by AgeWell Solvere Living, located conveniently in Austin, TX, near the Arboretum and Domain area. This beautifully remodeled community is dedicated to serving seniors by providing a nurturing environment that emphasizes resident-centered care, operational excellence, and regulatory compliance. With a strong commitment to building a vibrant community culture, The Pavilion focuses on enhancing the overall wellbeing and purpose-driven lives of its residents. AgeWell Solvere Living is recognized for its excellence, having been certified as a Great Place to Work for eight consecutive years. The organization prides itself on fostering a collaborative and supportive workplace enriched with comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) retirement savings plan.

The Executive Director role at The Pavilion at Great Hills is a mission-driven leadership opportunity ideal for an experienced and passionate senior living professional dedicated to excellence in resident care and community management. The Executive Director holds full operational responsibility for the Assisted Living and Memory Care community, encompassing leadership, financial oversight, regulatory adherence, and team development. This role demands a servant leadership style that skillfully balances compassion with accountability to create a supportive, thriving environment for residents, families, and staff.

As the face and champion of the community, the Executive Director directs the overall strategy and day-to-day operations, ensuring that every aspect of the community—from resident services and leisure activities to compliance and budgeting—reflects the highest quality standards. The role includes leading department heads and staff towards unified objectives, fostering an engaging and empowering team culture, and maintaining a strong presence in the local market to promote census growth and community visibility. By cultivating strong relationships with residents, families, referral partners, and vendors, the Executive Director ensures seamless communication and unwavering trust throughout the community.

Operationally, the Executive Director is responsible for rigorous compliance with all applicable state, federal, and local regulations and overseeing continuous quality assurance measures. Financial acumen is crucial, as this role manages budgeting, revenue generation, expense control, and accounts receivables to support sustainable growth and the community's financial health. Furthermore, the Executive Director is expected to proactively address and resolve any issues that could impact the community's safety, reputation, or regulatory standing.

Success in this role requires a blend of strategic vision, compassionate leadership, and practical management skills. The Executive Director must inspire excellence across all departments, from wellness and care services to marketing and sales, contributing to a holistic community experience that enhances residents’ quality of life and satisfaction. Candidates must be physically capable of the role's demands, including standing for extended periods and occasional lifting, demonstrating the hands-on commitment needed to lead effectively in this dynamic environment.

In joining The Pavilion at Great Hills, the Executive Director will become part of a respected and award-winning organization committed to senior care excellence and employee well-being. If you are a driven leader ready to make a meaningful difference in a supportive and thriving community, this is the perfect opportunity to advance your career while enriching the lives of others.

Job Requirements

  • State required licensing and certification if applicable
  • Experience working in senior living or healthcare management
  • Proven leadership and team-building abilities
  • Strong financial management skills
  • Ability to ensure regulatory compliance
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physically able to perform essential job functions including lifting and standing
  • Willingness to travel within the market area for community outreach
  • Commitment to resident-centered care
  • Proficiency in Microsoft Office
  • Ability to manage budgets and financial reports
  • Experience in sales and marketing strategies for senior living

Job Qualifications

  • State required licensing and certification if applicable
  • Excellent customer service and public relations skills
  • Experience working with seniors
  • Experience in successfully operating and maintaining a customer-focused environment in a senior living facility
  • Demonstrates proficiency in Microsoft Office
  • Meets all current requirements of state regulations for licensed assisted living communities
  • Must have demonstrated integrity and leadership skills
  • Possesses a sincere passion for working with our senior population
  • Promotes the community in a positive manner
  • Effectively communicates company values to residents, families, visitors, and team members
  • Physically able to bend and reach
  • Physically able to push, pull, and lift up to 40-50 pounds
  • Physically able to stand for extended periods
  • Spends at least 30% of time on travel to referral sources in market area

Job Duties

  • Provide overall operational leadership for the community
  • Ensure compliance with all state, federal, and local regulations
  • Drive census growth through community outreach and partnership development
  • Lead, coach, and develop department heads and team members
  • Oversee financial performance including budgeting, revenue, and expense management
  • Foster a culture of excellence, accountability, and resident-centered service
  • Maintain strong relationships with residents, families, referral partners, and vendors
  • Ensure high-quality care and life enrichment for Assisted Living and Memory Care residents

Job Criteria

Experience

Expert Level (7+ years)


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