Executive Concierge

Bozzuto is a distinguished real estate company renowned for designing, building, managing, and maintaining unique residential communities that offer exceptional living experiences. With a commitment that extends beyond property management, Bozzuto fosters an inclusive, collaborative workplace culture where every team member shares a deep dedication to doing good for their coworkers, residents, and clients. The company’s core values—concern, creativity, passion, and pursuit of perfection—drive its people to deliver top-tier service and create extraordinary environments where residents feel at home. Bozzuto is dedicated to engaging and empowering its workforce, encouraging professional growth and unwavering commitment to excellence.

The Executive Concierge at Bozzuto plays a crucial role in shaping the resident experience by combining exceptional service skills with leadership responsibilities. This position involves building meaningful relationships with residents and prospects through warm, personalized interactions, embodying the company’s core values. As a role model for the resident services team, the Executive Concierge leads by example, inspiring others to consistently create positive first impressions and lasting connections. They take pride in knowing their community’s residents by name, preferences, and interests, which enhances the overall living experience and fosters a welcoming environment.

In addition to direct resident engagement, the Executive Concierge leads team efforts in training, coaching, and mentoring while overseeing day-to-day community operations, including organizing front desk activities, managing packages, and coordinating community events. Acting as a community ambassador, this role engages residents through social media platforms like Facebook and Instagram to build brand loyalty and encourage positive feedback and reviews. The role often requires flexibility to work evenings or weekends depending on shift schedules.

Bozzuto offers a competitive salary range for the Executive Concierge position between $55,000 and $58,000, supplemented by bonus opportunities. This role is ideal for professionals with a background in hospitality, retail, travel, or hotel industries who possess superior communication skills, a customer-focused mindset, and the ability to create engaging social content. Physical stamina is also important, as the job can involve lifting packages up to 25 pounds during peak periods.

Joining Bozzuto means becoming part of a community that prioritizes employee well-being and professional development. The company is committed to fostering a supportive environment where team members can thrive while delivering outstanding service. Benefits include comprehensive health coverage, paid time off, retirement savings programs, tuition reimbursement, and rich opportunities for cultural engagement, supporting a diverse and inclusive workplace. As an Equal Opportunity Employer, Bozzuto welcomes candidates who share its values and passion for excellence, providing an unparalleled platform for career growth and community impact.