Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $57,000.00
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement planning with 401k match
Tuition Reimbursement
Job Description
Bozzuto is a distinguished and community-focused organization dedicated to designing, building, managing, and maintaining exceptional residential communities. With a commitment to promoting goodness and enriching the lives of those around them, Bozzuto fosters an environment where creativity, concern, passion, and the pursuit of perfection drive everything they do. As a company, Bozzuto emphasizes building strong communities both within its organization and the neighborhoods it serves, ensuring that every individual feels a sense of belonging and pride. The company is known for its welcoming and inclusive workplace culture, one that inspires associates to reach their highest professional and personal potential. Bozzuto's... Show More
Job Requirements
- minimum of 2 years experience in hospitality, retail, travel or hotel environment
- proficiency in social media platforms including Facebook and Instagram
- excellent written and verbal communication skills
- professional appearance
- competence with software, applications and computer programs
- strong attention to detail and ability to anticipate customer needs
- customer service oriented
- physical ability to lift up to 25 pounds
- availability to work weekends or evenings depending on shift
Job Qualifications
- 2+ years' experience in a hospitality, retail, travel or hotel environment
- proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
- outstanding communication skills, both written and verbal
- a sharp professional appearance
- competent with various software, apps and computer programs
- an eye for detail and a knack for anticipating a customer's needs
- a customer-focused mentality
- ability to lift up to 25 pounds
Job Duties
- Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
- coaching, mentoring and providing training to other members of the resident services team
- solving problems and providing timely assistance to residents and prospects with care
- planning and executing meaningful events and activities that engage residents and foster a sense of community
- building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
- generating awareness, interest and excitement via social media
- encouraging happy customers to share the love by writing reviews on social networking sites
- obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- working weekends or evenings depending on the shift
- stepping in and taking responsibility for leading when the PM/APM is not present
- building a motivating environment that encourages your team to give their very best
- engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- solving problems for your customers and treating them like you would your best friend
- meticulously following up with everyone
- playing an active role in making certain the community is impeccable
- jumping in and covering for team members when needed
- seeking out opportunities to enhance the customer's experience
Job Location
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