Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
quarterly bonuses
flexible spending plans
Tuition Assistance
401(k) savings plan
managing partner program
Long term incentive program
stock grants
Fitness Reimbursement
Dining Discounts
Job Description
Maggiano's Little Italy is a renowned casual dining restaurant that brings authentic Italian-American tradition to life. Established in 1991 on the corner of Clark and Grand in Chicago, Maggiano's has grown under the umbrella of Brinker International, a company known for pioneering the casual dining concept and creating memorable dining experiences across thousands of locations. This restaurant offers a unique blend of cherished family recipes, warm hospitality, and a lively atmosphere that captures the essence of Italian family gatherings. At Maggiano's, the experience goes beyond just serving food; it is about creating lasting memories through exceptional service and a joyful environment. The restaurant is a vibrant and bustling venue spanning over 15,000 square feet, embodying the spirit of big family reunions where multi-tasking and strong leadership are essential to success.
The role of the General Manager at Maggiano's is a dynamic and rewarding position centered around leading and inspiring a dedicated team to deliver an outstanding guest experience. Ideal candidates are energetic multi-taskers who thrive in a fast-paced environment and have a knack for managing complex situations, like coordinating large parties and maintaining high service standards. The General Manager oversees daily operations, coaches team members, and ensures that guests leave delighted every time they visit. This position demands a high level of dedication, excellent communication skills, and the ability to lead by example. The role offers a highly competitive salary positioned in the top 25 percent of the industry, with benefits including medical, dental, vision, and life insurance starting as early as 31 days from hire, along with bonuses and an extensive range of incentives.
Working at Maggiano's means becoming part of a team that values authenticity, community involvement, and personal growth. Employees are encouraged to embrace the company's philosophy of delivering genuine service, mirroring the traditions of Italian-American families. The management team fosters a culture of support, respect, and fun, where the love of good food and great company comes first. Maggiano's also actively participates in charitable initiatives such as the Make-A-Wish Foundation and local food banks, reflecting their commitment to making a positive impact both inside and outside the restaurant.
For those who appreciate fast-paced environments and enjoy rising to challenges like managing large events or juggling multiple priorities, a career at Maggiano's offers exciting opportunities for advancement and professional development. The atmosphere is lively, spirited, and filled with opportunities to learn from seasoned industry professionals. Joining Maggiano's means joining a family dedicated to excellence, tradition, and a little bit of fun – all wrapped up in the warmth of Italian hospitality.
The role of the General Manager at Maggiano's is a dynamic and rewarding position centered around leading and inspiring a dedicated team to deliver an outstanding guest experience. Ideal candidates are energetic multi-taskers who thrive in a fast-paced environment and have a knack for managing complex situations, like coordinating large parties and maintaining high service standards. The General Manager oversees daily operations, coaches team members, and ensures that guests leave delighted every time they visit. This position demands a high level of dedication, excellent communication skills, and the ability to lead by example. The role offers a highly competitive salary positioned in the top 25 percent of the industry, with benefits including medical, dental, vision, and life insurance starting as early as 31 days from hire, along with bonuses and an extensive range of incentives.
Working at Maggiano's means becoming part of a team that values authenticity, community involvement, and personal growth. Employees are encouraged to embrace the company's philosophy of delivering genuine service, mirroring the traditions of Italian-American families. The management team fosters a culture of support, respect, and fun, where the love of good food and great company comes first. Maggiano's also actively participates in charitable initiatives such as the Make-A-Wish Foundation and local food banks, reflecting their commitment to making a positive impact both inside and outside the restaurant.
For those who appreciate fast-paced environments and enjoy rising to challenges like managing large events or juggling multiple priorities, a career at Maggiano's offers exciting opportunities for advancement and professional development. The atmosphere is lively, spirited, and filled with opportunities to learn from seasoned industry professionals. Joining Maggiano's means joining a family dedicated to excellence, tradition, and a little bit of fun – all wrapped up in the warmth of Italian hospitality.
Job Requirements
- High school diploma or equivalent
- Prior experience in a fast-paced restaurant environment
- Ability to work flexible hours including nights and weekends
- Strong organizational and problem-solving skills
- Physical ability to stand for extended periods and lift heavy items
- Willingness to lead by example and maintain a positive attitude
Job Qualifications
- Proven experience in restaurant management
- Strong leadership and team coaching skills
- Excellent interpersonal and communication abilities
- Ability to multitask effectively in a fast-paced environment
- Knowledge of food service operations and guest service standards
- Experience with managing large group events
- Commitment to delivering authentic guest experiences
Job Duties
- Lead and coach management and staff teams to deliver exceptional guest experiences
- Manage daily operations of a large restaurant ensuring smooth service
- Coordinate and oversee special events and large party services
- Monitor and maintain high standards of food quality and customer service
- Implement and uphold company policies and standards
- Drive business growth and achieve financial targets
- Handle guest feedback and resolve issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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