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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Employee Discounts
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States, known for its rapid expansion and diverse portfolio of properties. This esteemed hotel company operates more than 1000 owned, managed, and franchised properties across eight countries, offering both full-service and focused hotels mainly situated in major cities. Sonesta's unique approach to hospitality is deeply rooted in the human side of service, where passion, loyalty, and genuine experiences take center stage. The company prides itself on delivering exceptional hospitality, quality, and value in every guest interaction and stay. Driven by a Culture of Caring, Sonesta aims to provide... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 5 years experience in culinary management or related role
- demonstrated ability to lead a culinary team
- knowledge of health and safety regulations in food service
- strong communication and interpersonal skills
- ability to manage budgets and control costs
- proficiency in computer software such as Microsoft Office
- willingness to work flexible hours including weekends and holidays
- ability to handle multiple tasks in a fast-paced environment
- physical ability to meet job demands
Job Qualifications
- experience in culinary management and leadership
- knowledge of food preparation, safety, and sanitation standards
- excellent verbal and written communication skills
- strong interpersonal and customer service skills
- excellent organizational skills and attention to detail
- strong analytical and problem-solving skills
- proficiency with Microsoft Word, Excel, and PowerPoint
- extensive knowledge of the hotel and hospitality industry
- ability to work under physical and time constraints
- leadership skills to motivate and manage teams effectively
Job Duties
- provide the direction for all day-to-day operations of the culinary department and ensure quality and standards meet customer and employee expectations
- write and test recipes
- create menus and food displays and provide guidelines for food presentation to kitchen staff
- review BEOs, make notes, and develop and assign production and preparation tasks accordingly
- ensure supplies are ordered, received, and properly stored
- maintain inventory of supplies and kitchen equipment
- work with catering department to develop special menus for functions and meet with meeting planners as requested
- meet with guests to seek feedback and ensure food production meets and exceeds guest expectations
- respond to guest complaints and ensure proper follow-up
- monitor payroll, approve timesheets, and process payroll
- interview, hire, train, and promote culinary staff
- provide constructive and consistent feedback and recommend disciplinary action when appropriate
- ensure adherence to safety and sanitation standards
- maintain high standards of personal appearance and grooming
- prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules to meet business demands
- analyze guest satisfaction data to develop and implement plans to improve guest satisfaction
- conduct regular inventory of food items and equipment
- manage department expenses and review food costs daily
- achieve budgeted revenues, control labor costs and expenses, and maximize profitability
- attract, retain, and motivate culinary team
- conduct pre-shift meetings and annual performance evaluations
- coach team to improve knowledge, skills, and performance
- handle employee issues professionally and timely
- lead by example with integrity and respect and inspire team to demonstrate Sonesta’s core values and guest service standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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