Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to quality service, innovative guest experiences, and an inclusive work environment that fosters cultural diversity. As a premier hotel and resort company, Marriott operates a wide array of properties worldwide, ranging from luxury hotels to full-service resorts, aimed at delivering outstanding hospitality across all of its locations. Marriott's dedication to maintaining high standards not only in guest service but also in its operational and workplace culture has made it a preferred employer and a trusted name in travel and tourism.

Within this esteemed organization, the role of Kitchen Manager is vital to ensuring the seamless operation of daily kitchen functions. This position holds the responsibility of overseeing all kitchen areas, including banquet operations, room service, restaurants, bar/lounge, and employee cafeterias, as well as supporting areas such as dish rooms and purchasing departments. The Kitchen Manager exposes their culinary talents not only through hands-on involvement in food preparation but also by leading and developing the kitchen staff. A crucial part of this role is to maximize guest satisfaction and staff morale while driving the financial performance of the food service operations.

This position demands a dynamic leader who can manage the complexity of kitchen operations while maintaining the brand's high standards. The Kitchen Manager must ensure compliance with food safety, sanitation, and quality standards, while also enforcing property policies fairly and consistently. Leadership responsibilities include setting performance and budget goals, reviewing staffing levels to meet operational and financial objectives, and fostering collaborative workplace relationships. This role requires constant communication with employees, encouraging an open-door policy to address concerns, and continually improving guest experience through staff coaching and responsive service.

The Kitchen Manager also plays an integral part in culinary innovation and quality assurance, guiding menu development, ensuring food presentation meets exceptional standards, and executing cost controls and budgeting for food production and supplies. This individual is not only a role model for behavior and professionalism within the kitchen team but also an advocate for safe practice, continual learning, and team development. This environment encourages sharing knowledge, mentoring team members, and identifying training needs to enhance employee performance and career growth.

Marriott International offers a professional atmosphere with a strong support system to uphold employee and guest satisfaction. The Kitchen Manager directly contributes to creating a positive environment by emphasizing hospitality excellence, guest interaction, and addressing any issues that arise promptly and efficiently. This role supports the organization's mission to be an equal opportunity employer, cherishing the unique backgrounds and talents of its associates and striving to provide a workplace free of discrimination based on any protected status.

Joining Marriott International as a Kitchen Manager means becoming part of a respected global brand where culinary expertise is prized, leadership is paramount, and guest satisfaction is the ultimate goal. The position calls for an experienced culinary professional dedicated to operational excellence and passionate about delivering high-quality food service in a vibrant, supportive environment.

Job Requirements

  • High school diploma or GED
  • minimum 6 years experience in culinary, food and beverage, or related field
  • or 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 4 years experience
  • ability to lead and manage kitchen operations
  • excellent interpersonal skills
  • knowledge of food handling and sanitation standards
  • ability to develop and maintain team goals
  • customer service orientation
  • willingness to enforce property policies fairly and consistently

Job Qualifications

  • High school diploma or GED
  • 6 years experience in culinary or related field
  • 2-year degree in Culinary Arts or related major preferred
  • strong leadership and communication skills
  • proficiency in budget management
  • knowledge of food safety regulations
  • ability to train and mentor staff

Job Duties

  • Lead kitchen management team
  • provide direction for all day-to-day operations
  • supervise and coordinate activities of cooks and kitchen staff
  • develop and implement guidelines for purchasing and receiving
  • establish performance and budget goals
  • ensure compliance with food safety and sanitation standards
  • manage guest service and resolve complaints

Job Criteria

Experience

Expert Level (7+ years)


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