Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,600.00 - $163,800.00
Benefits
Medical insurance
Dental Insurance
matching 401k plan
complimentary travel accommodations
No living expenses aboard the ship (room and board included)
training programs
Continuous growth opportunities
Job Description
American Cruise Lines is a prominent cruise line operator known for being the largest USA flagged cruise line within the United States. Specializing exclusively in domestic cruising, American Cruise Lines offers a unique small ship experience with vessels that accommodate no more than 200 passengers. This focus on intimate, customizable voyages allows guests to explore some of America's most beautiful and historic waterways and regions in comfort and style. The company is renowned for its commitment to quality, safety, and an enriching guest experience that stands out in the cruise industry. With the addition of newly constructed vessels to their... Show More
Job Requirements
- Bachelor's Degree in hospitality, tourism, or event management preferred
- Experience in guest engagement and excursion coordination
- Strong communication and interpersonal skills
- Ability to work long hours and maintain energy and enthusiasm
- Knowledge of U.S. geography
- Certification or ability to obtain Transportation Worker Identification Credential (TWIC)
- Ability to manage vendor relationships and logistics
- Flexibility to work seven days a week while onboard
- Willingness to live onboard ship for 6-8 weeks at a time
Job Qualifications
- Bachelor's Degree in hospitality, tourism, or event management preferred
- Proficiency in Microsoft Office Suite applications
- Enthusiasm, confidence and a can-do attitude
- Strong public speaking skills
- Excellent time management and attention to detail
- Strong knowledge of U.S. geography preferred
- Transportation Worker Identification Credential (TWIC)
Job Duties
- Arrange, confirm and adjust all shore excursions, explorations, adventures and transfers
- Be well-versed in cruising region, ports of call and excursions offered
- Accompany guests on daily excursions as company representative and brand ambassador
- Coordinate logistics with vendors, coach companies and ground operators ensuring timely and smooth service
- Accommodate guest requests including personalized activities such as kayaking, golf tee times, and private transportation
- Socialize with guests during mealtimes and cocktail hour
- Present detailed excursion briefings to guests at the beginning of each cruise
Job Location
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