Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Life insurance
flexible spending accounts
Job Description
United Ground Express (UGE), a subsidiary of United Airlines Inc., serves as a critical support system for airline customers and flights at numerous airports throughout the United States. As a vital extension of United Airlines, UGE delivers essential ground services including customer check-in, baggage handling, and aircraft servicing while the aircraft is on the ground in preparation for its next flight. This dynamic company prides itself on assisting customers from the moment they arrive at the airport through to their departure, ensuring a seamless and efficient travel experience. With a commitment to operational excellence and customer service, UGE is rapidly... Show More
Job Requirements
- High school diploma/GED or equivalent, or equivalent experience required
- Must be 18 years of age or older
- Good communication and interpersonal skills
- Ability to develop relationships with customers and co-workers
- High level of ownership and accountability
- Enthusiastic about aviation industry
- Must be able to perform well in high-pressure situations
- Must possess and maintain a valid US state driver's license (suspended, expired, revoked or denied licenses are not valid)
- Must be legally authorized to work in the US for any employer without sponsorship
- Must be able to clear a United Ground Express background check and a fingerprint-based criminal history check
- Must be eligible to obtain and maintain credentials necessary for the position, including FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
- Must be able to pass a background check and drug screen
- Must comply with United Ground Express' Anti-Drug and Alcohol Misuse Prevention Policy
- Must be willing to work where there will be exposure to high noise levels
- Must be willing to work in a high-pressure, safety-sensitive, deadline driven environment
- Previous service related experience helpful (retail, hospitality, etc.)
- Previous experience using Microsoft Excel, Publisher and PowerPoint required
- Must be willing to work flexible shifts including late nights and early mornings
- Ability to lift up to 70 pounds
Job Qualifications
- High school diploma/GED or equivalent, or equivalent experience
- Good communication and interpersonal skills
- Ability to develop relationships with customers and co-workers
- Enthusiastic about aviation industry
- Previous service related experience helpful
- Previous experience using Microsoft Excel, Publisher and PowerPoint
- Ability to perform well in high-pressure situations
- Must possess and maintain a valid US state driver's license
Job Duties
- Completion of compliance self-audits
- Creation and oversight of airport emergency response and location safety plans
- Location safety advocate, including updating safety boards and assisting with distribution of bulletins and training compliance documents
- Reporting of station safety and compliance audit and analysis
- Completion of CRO investigation responses
- Completion of station meter responses
- Training instructor led courses for specialized functions
- Tracking training compliance for web based training
- Updating safety documents for records or meetings
- Communicating with key stakeholders of ADA/ACAA compliance for the customer
- Providing administrative support to training and onboarding events
- Tracking, investigating and reporting baggage failures
- Use of Microsoft Office for flyers, PowerPoints and email communication
- Using other technological systems for investigations such as dispatch, training, and baggage tracking systems
- Other administrative duties as assigned
Job Location
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