Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,200.00 - $73,200.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
Paid parking or transportation assistance
Annual incentive plan
Job Description
United Ground Express (UGE) is a leading provider of ground handling services dedicated to ensuring the smooth and efficient movement of passengers and cargo at major airports across the United States. Operating in partnership with United Airlines, UGE specializes in delivering top-quality services that include baggage handling, aircraft servicing, and essential operational coordination at key airport hubs. At Newark Liberty International Airport, UGE plays an integral role in maintaining seamless airport operations and enhancing the overall travel experience for passengers through dedicated ground support services.
The Dispatch Supervisor position at United Ground Express in Newark Liberty International Airport ... Show More
The Dispatch Supervisor position at United Ground Express in Newark Liberty International Airport ... Show More
Job Requirements
- Minimum of a high school diploma, GED or equivalent
- Ability to understand and communicate verbal and written instructions in English
- Must be 18 years of age or older
- Must be legally authorized to work in the United States
- Must pass pre-employment screenings
- Must meet necessary requirements to obtain and retain security sensitive identification badge
- Must complete all training and maintain certification
- Must possess and maintain a valid US state driver’s license
- Must be detail-oriented and able to perform multiple tasks making independent decisions involving operation
- Must possess strong organizational and planning skills
- Strong leadership skills with ability to motivate and coach others
- Must be familiar with FAA, TSA, airline, and company regulations
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for operational excellence
- Intermediate experience with MS Office applications
Job Qualifications
- Minimum of a high school diploma, GED or equivalent
- Ability to understand and communicate verbal and written instructions in English
- Detail-oriented with ability to perform multiple tasks and make independent decisions
- Strong organizational and planning skills
- Strong leadership skills with ability to motivate and coach others
- Goal-directed leader demonstrating service-oriented performance
- Familiarity with FAA, TSA, airline, and company regulations
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for operational excellence
- Intermediate experience with MS Office applications including Word, PowerPoint, Teams, Excel
- Must be 18 years of age or older
- Must be legally authorized to work in the United States
- Must pass pre-employment screenings
- Must meet requirements to obtain and retain security sensitive identification badge
- Must complete all training and maintain certification
- Must possess and maintain a valid US state driver’s license
- Previous airport and/or customer service experience preferred
- Previous radio/phone dispatch experience preferred
- Previous supervisory experience preferred
Job Duties
- Make independent decisions on employee work assignments and locations based on operational needs
- Direct employee work assignments in a professional and courteous manner
- Give direct orders to agents refusing assignments while maintaining professionalism and calm
- Receive and respond to telephone and radio calls promptly and professionally
- Complete daily reporting thoroughly, accurately, and timely
- Project a positive image while responding openly, honestly, and courteously to inquiries
- Perform other duties as required
- Work flexible schedules that span a 24/7 operation including weekends, holidays, and overtime as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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