EVS Attendant II, Hamburg Gaming

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $17.50
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement

Job Description

Delaware North Gaming, a renowned global leader in hospitality and gaming, is currently seeking a dedicated full-time EVS Attendant II to join the team at Hamburg Gaming located in Hamburg, New York. As part of Delaware North's extensive network, Hamburg Gaming offers an engaging work environment positioned at the Erie County Fairgrounds near Buffalo. The property boasts a vibrant gaming atmosphere with 940 gaming machines on the main floor complemented by an outdoor gaming patio, attracting a diverse and enthusiastic clientele year-round. Delaware North is a family-owned company with over 100 years of legacy in hospitality, widely respected for its commitment to employee growth and outstanding guest experiences. This means joining their accomplished team is not just a job, but a career path with opportunities for advancement and skill development across multiple sectors such as restaurants, hotels, sports venues, casinos, operations, and retail.

As an EVS Attendant II, you will play a crucial role in maintaining a clean, safe, and welcoming environment for all guests and staff at Hamburg Gaming. Your primary responsibility will be to conduct thorough cleaning and sanitation of public areas, including carpets, tiles, floors, restrooms, and paddock buildings, while adhering strictly to departmental and safety protocols. The role requires physical stamina and attention to detail, ensuring that equipment, furniture, and supplies are handled properly to uphold the high standards set by Delaware North. The EVS Attendant is also responsible for waste disposal, replenishing restroom supplies, and reporting maintenance issues to supervisors. Beyond cleaning duties, you will occasionally interact with guests, providing courteous assistance and contributing to an overall positive guest experience.

This position pays between $16.50 and $17.50 per hour, reflecting the importance of the role in the overall operations of the gaming facility. The schedule includes evening shifts, weekends, holidays, and the potential for overtime, designed to meet the demands of the business and accommodate flexible shift preferences. Delaware North values the well-being of its employees and offers a comprehensive benefits package. Eligible team members can access health, dental, and vision insurance, a 401(k) plan with company matching, paid vacation days and holidays, paid parental leave, employee assistance programs, and tuition or professional certification reimbursement. The company fosters a supportive workplace culture that encourages continuous learning and workforce development, ensuring that every team member is equipped to succeed.

Joining Delaware North means becoming part of a company that values respect, diversity, and equal opportunity. The company is committed to hiring and promoting individuals regardless of race, color, religion, gender identity, age, disability, veteran status, or other protected characteristics. At Delaware North, you will find more than just a job; you will find a community dedicated to inclusivity and professional growth in the dynamic hospitality and gaming industry. The EVS Attendant II position at Hamburg Gaming is an excellent opportunity for those seeking to contribute to a leading entertainment destination while developing valuable skills in the hospitality field.

Job Requirements

  • Must be at least 18 years old
  • Must be able to obtain a state gaming license
  • Ability to work quickly under pressure
  • Ability to follow directions and instructions
  • Ability to read English a limited number of two and three-syllable words
  • Ability to print and speak simple sentences
  • Ability to make simple addition and subtraction calculations

Job Qualifications

  • Must be at least 18 years old
  • Must be able to obtain a state gaming license
  • Previous commercial cleaning and/or guest service experience preferred but not required
  • Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures
  • Ability to work quickly under pressure
  • Ability to follow directions and instructions
  • Ability to read in English a limited number of two and three-syllable words
  • ability to print and speak simple sentences
  • Ability to make simple addition and subtraction calculations
  • No high school diploma or GED required

Job Duties

  • Cleaning and sanitizing carpets, tiles, public area floors, paddock building, and restrooms using methods and supplies as directed
  • Transporting cleaning materials to and from storage areas for cleaning
  • Safely and efficiently moving furniture to prepare areas for cleaning
  • Empties wastebaskets and transports trash and waste to the disposal area
  • Replenishes supplies in restrooms per housekeeping procedures
  • Conducts walk-arounds of assigned areas to ensure that the facility meets housekeeping standards
  • Interacts on occasion with guests while cleaning guest and meeting rooms and assists guests as needed
  • Reports maintenance and repair problems to the supervisor
  • Ensures all lost and found items are turned in and logged on a daily basis
  • Ensures sanitation guidelines are maintained
  • Ensures all linen rooms and work areas are neat, clean, and organized
  • Performs other duties as assigned

Job Criteria

Experience

No experience required


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