
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Courtyard by Marriott Raleigh Midtown is part of Marriott International, a leading global hospitality company renowned for its commitment to excellence and exceptional guest service. Located in Raleigh, North Carolina, this hotel is geared towards business travelers and guests seeking a seamless blend of comfort and convenience. The Courtyard brand was specifically designed to meet the unique needs of the business traveler, offering a welcoming atmosphere and modern amenities that enhance productivity and relaxation. Marriott International is known for fostering a diverse and inclusive workplace where associates' unique backgrounds and talents are celebrated. The company stands firmly against discrimination and is dedicated to providing equal opportunity for all employees and applicants, irrespective of disability, veteran status, or any other protected classification. Joining Courtyard by Marriott means becoming part of a dynamic global team where employees have the opportunity to grow, develop, and contribute to a culture of continuous improvement. The hotel embraces a passionate and ambitious team culture built on collaboration, excellence, and fun. The environment supports associates to bring their best selves to work and deliver unforgettable guest experiences. The position is full-time and non-management, based on-site at Courtyard by Marriott Raleigh Midtown, providing a stable and engaging career opportunity for those passionate about hospitality and guest services.
The role of Event Planning and Sales Support Coordinator at Courtyard by Marriott Raleigh Midtown involves a variety of responsibilities centered around ensuring smooth event execution and supporting the property's sales efforts. The coordinator serves as the primary on-site contact for guests organizing meetings and events, verifying that their entire experience – from planning to execution – is handled efficiently and professionally. This requires excellent communication and organizational skills, as well as the ability to anticipate and meet guest needs promptly.
Additionally, the coordinator acts as a liaison between the hotel’s Group Sales Office and Area Sales teams, ensuring that all administrative and operational aspects of sales support are effectively managed. This includes creating, collecting, and submitting content updates for the property’s profile on the official Marriott website, helping to maintain a current and engaging online presence. Administrative duties assigned by the property’s General Managers are also part of the position, providing support wherever needed to enhance operational efficiency.
The role demands adherence to Marriott's high standards, including maintaining a professional appearance and ensuring confidentiality of sensitive information. The coordinator also embodies Marriott's customer service philosophy by welcoming and acknowledging all guests warmly, addressing their needs attentively, and providing assistance to individuals with disabilities. Strong interpersonal skills are vital, as the position requires working collaboratively with team members to achieve common goals and responding appropriately to guest concerns.
Physical requirements include standing, sitting, or walking for extended periods and the ability to move objects weighing up to 10 pounds. The position offers an opportunity to develop and grow within a prestigious hospitality brand, emphasizing teamwork, guest satisfaction, and professional development. Courtyard by Marriott values associates who seek to continually learn and improve while contributing to an inclusive and supportive workplace culture. This role is ideal for individuals who enjoy interacting with diverse guests, managing detailed event planning tasks, and supporting sales operations within the vibrant hotel environment.
The role of Event Planning and Sales Support Coordinator at Courtyard by Marriott Raleigh Midtown involves a variety of responsibilities centered around ensuring smooth event execution and supporting the property's sales efforts. The coordinator serves as the primary on-site contact for guests organizing meetings and events, verifying that their entire experience – from planning to execution – is handled efficiently and professionally. This requires excellent communication and organizational skills, as well as the ability to anticipate and meet guest needs promptly.
Additionally, the coordinator acts as a liaison between the hotel’s Group Sales Office and Area Sales teams, ensuring that all administrative and operational aspects of sales support are effectively managed. This includes creating, collecting, and submitting content updates for the property’s profile on the official Marriott website, helping to maintain a current and engaging online presence. Administrative duties assigned by the property’s General Managers are also part of the position, providing support wherever needed to enhance operational efficiency.
The role demands adherence to Marriott's high standards, including maintaining a professional appearance and ensuring confidentiality of sensitive information. The coordinator also embodies Marriott's customer service philosophy by welcoming and acknowledging all guests warmly, addressing their needs attentively, and providing assistance to individuals with disabilities. Strong interpersonal skills are vital, as the position requires working collaboratively with team members to achieve common goals and responding appropriately to guest concerns.
Physical requirements include standing, sitting, or walking for extended periods and the ability to move objects weighing up to 10 pounds. The position offers an opportunity to develop and grow within a prestigious hospitality brand, emphasizing teamwork, guest satisfaction, and professional development. Courtyard by Marriott values associates who seek to continually learn and improve while contributing to an inclusive and supportive workplace culture. This role is ideal for individuals who enjoy interacting with diverse guests, managing detailed event planning tasks, and supporting sales operations within the vibrant hotel environment.
Job Requirements
- high school diploma or equivalent
- previous experience in event planning or hospitality preferred
- strong communication and interpersonal skills
- ability to multitask and manage time efficiently
- proficiency with computer-based applications
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 10 pounds
- willingness to perform various administrative tasks
- commitment to maintaining confidentiality
- adherence to company policies and professional appearance standards
Job Qualifications
- high school diploma or equivalent
- excellent communication skills
- strong organizational abilities
- experience in event planning or hospitality preferred
- proficiency in administrative tasks
- ability to work collaboratively in a team environment
- knowledge of customer service principles
Job Duties
- verify on-property event planning and execution
- provide on-property sales support for general managers
- complete administrative duties as delegated
- serve as primary point-of-contact for guests organizing meetings
- act as liaison for group sales office and area sales teams
- collect and submit content for property website updates
- maintain professional appearance and adhere to company policies
- welcome guests and anticipate service needs
- assist individuals with disabilities
- maintain positive working relationships with team members
- respond appropriately to guest concerns
- stand, sit, or walk for extended periods
- move objects weighing up to 10 pounds
- perform other reasonable job duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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