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Job Overview
Employment Type
Hourly
Compensation
Salary
Range $52,600.00 - $76,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
The Catering and Events Department operates within a dynamic hotel environment and is pivotal in managing the intricate details of contracted groups and social events. The department meticulously handles food and beverage services, meeting room revenues, room block management, and oversees the negotiation of supplier services. Central to their mission is ensuring the satisfaction of event planners while also striving to meet or exceed both department and individual revenue goals. This comprehensive management approach is essential in driving the hotel’s success in the events and catering market. The department's reputation is built on its commitment to delivering exceptional event experiences,... Show More
Job Requirements
- High school degree or GED
- One year hospitality related experience
- No management experience required
- Zero percent travel
- Ability to communicate effectively in writing and orally
- Basic computer literacy
- Customer and personal service knowledge
- Numerical aptitude
- Creativity
- Adaptability
- Trust-building skills
- Strong planning and organizing skills
- Decision making and problem solving capabilities
- Stress tolerance
- Demonstrated technical and professional knowledge related to the position
Job Qualifications
- High school degree or GED
- Minimum one year hospitality related experience
- Effective communication skills in writing and speaking
- Knowledge of customer service principles and processes
- Basic computer skills with proficiency in word processing and internet browsers
- Strong problem-solving and decision-making abilities
- Ability to manage stress and maintain professionalism under pressure
Job Duties
- Provide direction and supervision to affected departments and team members during the execution of meeting and or event
- Directly serve on site group and catering customers in a proactive manner
- Organize, plan and prioritize duties by developing plans and goals
- Communicate timely to internal and external clients via telephone, email, written documents or in person
- Demonstrate knowledge of job systems, products, booking systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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