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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Vision Insurance
Employee Discounts
Professional Development
Job Description
This community-focused organization specializes in managing and hosting a range of events and activities designed to enrich the lifestyle of its residents and members. Recognized for its commitment to exceptional customer service and hospitality, the company operates various community venues and recreational programs that foster social interaction and engagement among residents. The organization is structured to support facility management, fitness initiatives, and homeowners association activities, ensuring a cohesive and vibrant community environment. Emphasizing continuous community involvement, the company takes pride in crafting memorable experiences through well-organized events that cater to diverse interests and age groups within the community.
The r... Show More
The r... Show More
Job Requirements
- High school degree required
- College degree preferred
- Recreation and/or management experience preferred
- Must have a valid California driver's license
- Must have own reliable transportation
- Must have state mandated vehicle insurance
Job Qualifications
- Proficient in English
- Bilingual a positive
- Strong ethical practices
- Strong verbal and written communication skills
- Strong internal/external customer relation skills with ability to communicate effectively with all levels of management, associates, members and other stakeholders
- Excellent general math skills
- Demonstrated organizational and time management skills with ability to multi-task, implement, and monitor progress for successful completion
- Ability to work well under pressure in a fast-paced environment meeting deadlines
- Demonstrates attention to detail
- Demonstrates awareness of variables which could affect associate retention and/or morale
- Demonstrates excellent organizational and time management skills
- Excellent attendance and punctuality
- Working knowledge of Microsoft Office applications including MS Word, Excel, PowerPoint, Outlook, Publisher
Job Duties
- Maintain high-level customer service and hospitality both internally and externally
- Partner with Facility, Fitness, & Activities Committee to create, manage and adhere to annual and homeowner events and budget, including monthly progress updates
- Review and process rental agreements and forms to ensure completion from each member and vendor
- Manage the collection of all deposits, forms and fees for community events
- Communicate with club members on the policies and guidelines pertaining to community room rentals, space and equipment
- Ensure approved vendors are compliant with insurance requirements
- Monitor and oversee the master community event and activities calendar as needed and ensure accuracy for posting on the community monitors and website
- Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs
- Communicate with supervisor and staff on all logistics involved for each event and stating the role each person is responsible for and follow through with meeting needs
- Manage the maintenance and cleanliness of rooms, furniture and equipment used for each venue
- Monitor monthly expenditures of all community events, activities, recreational programs, etc. to ensure management of expenses, accurate coding and compliance to budget limits
- Create and update event P&L reports for pre and post events
- Handle internal and external complaints
- Maintain vendor relations and ensure that service standards are maintained
- Promote the community's current and upcoming events via newsletter, e-Blast and advertisements within the clubhouse
- Attend and participate in Board meetings as required
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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