Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,200.00 - $61,400.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
Schreiner University is a private, liberal arts university located in Kerrville, Texas, known for its commitment to academic excellence and community engagement. The university offers a range of undergraduate and graduate programs, fostering a supportive environment that promotes personal growth and professional development. Schreiner University prides itself on delivering exceptional service standards that enhance the campus experience for students, faculty, staff, and the surrounding community. As a vibrant educational institution, it integrates a variety of auxiliary services to support campus life, including facilities management, retail operations, and event coordination.
The Event Operations Manager plays a pivotal role within Schreiner University by organizing and overseeing all aspects of campus events, ensuring seamless execution from planning through completion. This full-time position is integral to enhancing student engagement and driving revenue through effective management of campus event spaces and collaborations with both internal departments and external entities. The manager works closely with a diverse team including university departments such as Aramark and Student Services, and external stakeholders like city and county agencies, ensuring compliance with regulations and facilitating event success.
This role requires strategic fiscal management to meet or exceed budgeted sales and profits within auxiliary services enterprises. The Event Operations Manager is responsible for managing various campus rental spaces including The Hill Property, The Weston House, Trailhead Beer Garden, and additional contracted venues like Tivy Stadium and the Hill Country Youth Event Center. Beyond space management, the role includes marketing efforts to attract new clients, overseeing event contracts and financial invoicing, and maintaining a strong online and social media presence.
Leadership is a key component, as the manager recruits, trains, and supervises event interns and student workers, fostering a collaborative and professional team environment. The position requires the ability to multitask effectively, meet deadlines, and coordinate logistics with food and beverage services. Additionally, the manager facilitates communication between university auxiliary services, external agencies such as the Fire Marshal and local police, and various campus departments to ensure smooth operations and adherence to safety standards.
This role contributes to university initiatives by participating on appointed committees, promoting cooperative efforts with campus operations for facility maintenance and improvements, and representing Schreiner University at local, regional, and national events. The Event Operations Manager is expected to uphold Schreiner University Service Standards, delivering quality customer service consistently and embodying the university’s commitment to excellence in event management.
Overall, this position offers a dynamic and rewarding opportunity to be at the heart of campus activities, supporting both the university’s mission and its financial goals through innovative event planning and exceptional operational management. Candidates should be prepared to engage with diverse groups, work flexible hours including nights and weekends, and bring a polished, professional approach to every aspect of their work.
The Event Operations Manager plays a pivotal role within Schreiner University by organizing and overseeing all aspects of campus events, ensuring seamless execution from planning through completion. This full-time position is integral to enhancing student engagement and driving revenue through effective management of campus event spaces and collaborations with both internal departments and external entities. The manager works closely with a diverse team including university departments such as Aramark and Student Services, and external stakeholders like city and county agencies, ensuring compliance with regulations and facilitating event success.
This role requires strategic fiscal management to meet or exceed budgeted sales and profits within auxiliary services enterprises. The Event Operations Manager is responsible for managing various campus rental spaces including The Hill Property, The Weston House, Trailhead Beer Garden, and additional contracted venues like Tivy Stadium and the Hill Country Youth Event Center. Beyond space management, the role includes marketing efforts to attract new clients, overseeing event contracts and financial invoicing, and maintaining a strong online and social media presence.
Leadership is a key component, as the manager recruits, trains, and supervises event interns and student workers, fostering a collaborative and professional team environment. The position requires the ability to multitask effectively, meet deadlines, and coordinate logistics with food and beverage services. Additionally, the manager facilitates communication between university auxiliary services, external agencies such as the Fire Marshal and local police, and various campus departments to ensure smooth operations and adherence to safety standards.
This role contributes to university initiatives by participating on appointed committees, promoting cooperative efforts with campus operations for facility maintenance and improvements, and representing Schreiner University at local, regional, and national events. The Event Operations Manager is expected to uphold Schreiner University Service Standards, delivering quality customer service consistently and embodying the university’s commitment to excellence in event management.
Overall, this position offers a dynamic and rewarding opportunity to be at the heart of campus activities, supporting both the university’s mission and its financial goals through innovative event planning and exceptional operational management. Candidates should be prepared to engage with diverse groups, work flexible hours including nights and weekends, and bring a polished, professional approach to every aspect of their work.
Job Requirements
- Bachelor's degree in business administration or related field preferred
- Four years of progressively responsible professional experience in event operations or related area
- Minimum of two years in a supervisory or lead capacity
- Proficiency in Microsoft Office Suite
- Ability to communicate clearly both verbally and in writing
- Valid Texas driver’s license with related insurance and clean driving record
- Ability to work nights and weekends
- Strong organizational and multitasking skills
- Demonstrated ability to manage customer relations professionally
- Ability to quickly learn and perform tasks with minimal guidance
- Commitment to maintaining Schreiner University Service Standards
- Experience using event scheduling software
- Ability to collaborate effectively with internal departments and external agencies
- Professional appearance and demeanor during events and responsibilities.
Job Qualifications
- Bachelor's degree in Business Administration or related field preferred
- Four years progressively responsible professional experience related to event operations with at least two years in a supervisory or lead role
- Demonstrated organizational skills and ability to manage multiple tasks effectively
- Proficiency in Microsoft Office Suite programs
- Strong verbal and written communication skills
- Professional demeanor with the ability to manage diverse customer interactions
- Quick learner able to work with minimal supervision
- Valid Texas driver’s license with a safe driving record
- Ability to convey information clearly and accurately
- Strong computer literacy
- Open and adaptable to diverse people and experiences
- Availability to work nights and weekends
- Critical thinking and problem-solving skills
- Commitment to delivering polished, high-quality event experiences.
Job Duties
- Ensures all events on campus are held to the highest level of quality customer service and Schreiner standards are implemented
- Fiscal management and stewardship of Auxiliary Services enterprises including goal setting and achievement strategies
- Manages facility operations for all rental spaces on campus
- Maintains online presence and social media updates related to events
- Oversees recruitment, hiring, orientation, training, and supervision of event interns and student workers
- Coordinates marketing efforts with Director and Assistant Directors to attract new clients and promote event spaces
- Collaborates with internal teams and external agencies to ensure event success and compliance
- Maintains event scheduling for all campus facilities using university scheduling software
- Facilitates maintenance, inspection, and refurbishment of event furnishings and equipment
- Represents the university at community and professional events
- Participates on university committees and contributes to auxiliary service initiatives
- Coordinates logistics and communications with food and beverage services and concessionaires
- Maintains operation of audio and visual equipment for event spaces
- Works with campus operations on facility improvements and maintenance
- Meets quarterly revenue goals and budgets
- Dresses appropriately to meet safety and operational standards during events.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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