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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $50,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Commission
Employee Discounts
flexible schedule
Professional Development
Job Description
Northman Beer & Cider Garden, Piccadilly Pub, and Piccadilly Market are vibrant, dynamic venues located in Lincoln Square and Lincoln Park. These concepts are well-known for crafting unique experiences that combine great food, exceptional beverages, and welcoming atmospheres tailored for a diverse clientele. Each venue prides itself on fostering a community-focused, guest-first mindset while delivering exceptional hospitality. Northman Beer & Cider Garden offers an inviting outdoor setting perfect for enjoying craft beverages, Piccadilly Pub presents a traditional yet modern pub environment ideal for both casual dining and private gatherings, and Piccadilly Market provides a versatile space for both shopping and... Show More
Job Requirements
- 3+ years of private events, sales, or hospitality management experience
- Proven experience using TripleSeat preferred
- Strong sales mindset
- Excellent organizational and communication skills
- Comfortable working nights, weekends, and holidays
- Ability to manage multiple events across multiple locations
- Professional and guest-focused demeanor
- Ability to be onsite for events including evenings, weekends, and holidays
- Ability to move throughout large event spaces and remain on feet for extended periods
Job Qualifications
- 3+ years of private events, sales, or hospitality management experience (restaurants, bars, venues, or similar)
- Proven experience using TripleSeat (preferred)
- Strong sales mindset with demonstrated success driving event revenue
- Excellent organizational, communication, and time-management skills
- Comfortable working nights, weekends, and holidays as required by event schedules
- Ability to manage multiple events and priorities across multiple locations
- Professional, guest-focused demeanor with strong problem-solving skills
- Experience managing events across multiple venues or concepts (preferred)
- Familiarity with food & beverage operations and service standards (preferred)
- Experience collaborating with marketing teams on event promotion (preferred)
- Strong analytical skills and comfort using data to guide decisions (preferred)
Job Duties
- Actively drive private event sales across all concepts by responding to inbound leads and proactively generating new business
- Sell and position each space effectively based on client needs, seasonality, and revenue goals
- Develop event packages, minimums, and offerings that maximize revenue while maintaining guest experience
- Build and maintain strong relationships with corporate, social, and repeat clients
- Meet or exceed monthly and annual event revenue goals
- Own and manage TripleSeat as the primary events CRM across all locations
- Build out, customize, and maintain TripleSeat to support sales tracking, reporting, and operational clarity
- Ensure accurate data entry, lead follow-up, contract management, and reporting
- Use TripleSeat data to identify trends, conversion opportunities, and areas for improvement
- Serve as the primary point of contact for clients from inquiry through execution
- Coordinate event logistics with onsite managers, kitchen teams, bar teams, and vendors
- Be onsite for the majority of events during onboarding and for all large-scale events moving forward
- Ensure events are executed smoothly, professionally, and in line with brand standards
- Gather and communicate guest feedback post-event to improve processes and offerings
- Provide leadership in planning and executing recurring and annual programmatic events such as St. Patrick's Day, Cirque de Cidre, Oktoberfest, holiday events, tastings, and other brand-driven experiences
- Collaborate with operations, beverage, culinary, and marketing teams to build event concepts and run-of-show plans
- Help determine how programmatic events can be packaged, marketed, and sold to private clients or sponsors
- Work directly with the Director of Operations and Ownership to align on revenue goals, strategy, and performance
- Partner with onsite teams to ensure operational readiness and clear communication for each event
- Identify efficiencies, process improvements, and staffing considerations related to events
- Share regular updates on pipeline, booked revenue, upcoming events, and challenges
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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