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Events Manager | Full-Time | Blue Arena

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,000.00 - $62,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

The hiring establishment is a prominent venue management company specializing in hosting a wide variety of events such as concerts, conventions, sports competitions, and corporate gatherings. This company operates within a multi-purpose facility, including an arena, stadium, or convention center, dedicated to delivering exceptional event experiences for guests, clients, and performers alike. Known for its dynamic event hosting capabilities and commitment to guest satisfaction, the company integrates high-level operational standards with cutting-edge technology to facilitate seamless event executions. They emphasize not only the quality of the events but also the well-being and training of their Guest Service staff, ensuring top-tier service delivery. The company offers full-time employment opportunities with a comprehensive benefits package including health, dental, and vision insurance, a 401(k) savings plan with employer matching, and paid time off consisting of vacation days, sick days, and 11 recognized holidays. These benefits reflect their commitment to supporting the professional and personal well-being of their employees.

The Event Manager role plays a vital part in the success of the company by overseeing two critical areas: management of the Guest Service staff and the overall execution of assigned events. This individual will be responsible for recruiting, hiring, training, and supervising a diverse team dedicated to delivering outstanding guest services. This focus on human resource management ensures a motivated, well-trained staff capable of supporting the company’s high standards during all events.

On the event execution front, the Event Manager will take charge of the logistical planning and coordination necessary to deliver flawless events. This includes developing event layouts using AutoCAD in coordination with box office staff, preparing detailed event outlines, scheduling event staff efficiently via software such as ATOM Scheduler, and handling final event billing. This role requires strong communication skills to act as a liaison with tour personnel, production equipment teams, union labor forces, contractors, tenants, and facility guests, ensuring everyone involved is aligned and informed throughout the event lifecycle. The Event Manager will also monitor compliance with event insurance, licenses, and permits, maintain and control event budgets, and deliver timely financial estimates and settlements. This position demands a professional capable of thriving in a fast-paced, high-pressure environment requiring adaptability and excellent organizational expertise.

Offering an annual salary range of $58,000 to $62,000, this full-time position remains open until July 10th, 2026, inviting motivated candidates with experience in arena or stadium event management to apply. The role’s comprehensive duties and the supportive benefits package make it an attractive career opportunity for professionals dedicated to event management and guest service excellence.

Job Requirements

  • Three to five years of experience in the event management industry at an arena, stadium, convention center or other multi-purpose facility
  • Knowledge of principles of supervision, scheduling, and training employees
  • Ability to direct, motivate, and manage staff effectively
  • Knowledge of crowd management techniques, fire and public safety regulations, and customer service practices
  • Demonstrated familiarity with facility use and labor contracts
  • Knowledge of production involving concert set up, audio, video, lighting, and rigging preferred
  • Strong computer skills and proficient in use of Microsoft Office programs
  • Experience with AutoCAD Social Tables or related software preferred
  • Timekeeping and scheduling software
  • Self motivated with excellent interpersonal and communication skills
  • Ability to work flexible hours including nights, weekends, evenings, and holidays
  • Ability to lift 50lbs
  • General knowledge of OSHA standards and regulations
  • Ability to work indoors and be exposed to environmental conditions including extreme heat and cold, dust, dirt, extreme noise and potentially hazardous materials
  • Ability to withstand prolonged walking, standing, bending, pushing, stooping and kneeling without restrictions
  • Effective communication skills in English, both verbal and written
  • Specific vision abilities including close, distance, color, peripheral vision, depth perception and focus adjustment

Job Qualifications

  • Three to five years of experience in event management industry at an arena, stadium, convention center or other multi-purpose facility
  • Knowledge of principles of supervision, scheduling, and training employees
  • Ability to direct, motivate, and manage staff effectively
  • Knowledge of crowd management techniques, fire and public safety regulations, and customer service practices
  • Demonstrated familiarity with facility use and labor contracts
  • Knowledge of production involving concert set up, audio, video, lighting, and rigging preferred
  • Strong computer skills and proficient in use of Microsoft Office programs
  • experience with AutoCAD Social Tables or related software preferred
  • timekeeping and scheduling software
  • Self motivated with excellent interpersonal and communication skills and the ability to function and make management decisions in a fast-paced high pressure environment
  • Ability to work flexible hours including nights, weekends, evenings, and holidays, with extended hours ranging from a couple of hours up to 20 hours
  • Ability to lift 50lbs
  • General knowledge of OSHA standards and regulations
  • Must have the ability to work indoors, be exposed to environmental conditions including extreme heat and cold, dust, dirt, extreme noise and potentially hazardous materials
  • Ability to withstand prolonged walking, standing, bending, pushing, stooping and kneeling without restrictions
  • Effectively communicate in English, both verbally and in written form
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Job Duties

  • Recruit, interview, hire, train, motivate, and evaluate Guest Service staff, addressing deficiencies and implementing effective discipline or termination procedures
  • Conduct biannual Guest Service staff training
  • Track, record, and report Guest Service staff labor allocations for assigned events for purposes of forecasting, benchmarking, budgeting, and event settlement
  • Create and update Guest Services work schedules via ATOM Scheduler software or other similar programs
  • Plan, coordinate, and facilitate the logistics of assigned events
  • act as liaison for building with all parties involved in the event
  • Advance show requirements with tour personnel including production equipment, union labor needs, staffing
  • Develop event layouts using AutoCAD in coordination with Box Office staff when necessary
  • Timely and accurately communicate with building staff all requirements necessary for events through the creation of data sheets, labor calls, and other similar documents
  • Maintain open communications between tenants, contractors, employees, and facility guests
  • Ensure that all event insurance certificates, licenses, and permits required for production are obtained in a timely manner
  • Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on event contracts
  • Communicate any problems and proposed solutions to the Director of Events, Assistant General Manager and General Manager following events
  • Perform other duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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