Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
MacArthur Place and Sebastiani are premier hospitality venues specializing in luxury events, including weddings, social gatherings, and corporate functions. MacArthur Place is renowned for its boutique hotel experience, offering an exclusive setting that combines historic charm and modern amenities. Sebastiani, on the other hand, is recognized for hosting elegant weddings and sophisticated corporate events, complete with high-quality catering and event services. Together, these venues deliver exceptional service and unmatched event experiences, consistently exceeding client expectations in the Sonoma wine country region. They cater to diverse clientele seeking a blend of luxury, professionalism, and personalized attention for their special occasions.
The role of the Event Manager at MacArthur Place and Sebastiani is essential for ensuring the seamless execution of a variety of events, from intimate social celebrations to large-scale corporate gatherings. As a full-time position with an offered salary of $80,000, the Event Manager will be responsible for overseeing all phases of event planning and execution. This includes working closely with clients on menu planning, setting event agendas, and coordinating with hotel services to guarantee perfection in every detail. The Event Manager serves as the key liaison between the customer and hotel operations, ensuring that the event timing, layout, decor, staffing, and guest experience align perfectly with client expectations.
In this capacity, the Event Manager will manage logistics such as Banquet Event Orders (BEOs), billing, tastings, and site inspections, maximizing revenue through selling and upselling opportunities related to room rentals, food and beverage services, and other event enhancements. The role demands excellent communication skills, organizational ability, and strategic thinking to handle the dynamic demands of luxury event management. The Event Manager will also support internal programming and marketing events, contributing to the hotel's overall guest experience and operational success.
This position requires a professional who is adept at multitasking in fast-paced environments, has a proven track record in relationship-building to meet upselling goals, and possesses an intimate knowledge of local market trends and industry best practices. Flexibility in schedule, including the possibility of weekend work, is necessary to meet the diverse demands of the role. Ultimately, the Event Manager at MacArthur Place and Sebastiani plays a vital role in crafting memorable events that leave a lasting impression on guests and clients alike, supporting the venues' prestigious reputations and commitment to exceptional hospitality.
The role of the Event Manager at MacArthur Place and Sebastiani is essential for ensuring the seamless execution of a variety of events, from intimate social celebrations to large-scale corporate gatherings. As a full-time position with an offered salary of $80,000, the Event Manager will be responsible for overseeing all phases of event planning and execution. This includes working closely with clients on menu planning, setting event agendas, and coordinating with hotel services to guarantee perfection in every detail. The Event Manager serves as the key liaison between the customer and hotel operations, ensuring that the event timing, layout, decor, staffing, and guest experience align perfectly with client expectations.
In this capacity, the Event Manager will manage logistics such as Banquet Event Orders (BEOs), billing, tastings, and site inspections, maximizing revenue through selling and upselling opportunities related to room rentals, food and beverage services, and other event enhancements. The role demands excellent communication skills, organizational ability, and strategic thinking to handle the dynamic demands of luxury event management. The Event Manager will also support internal programming and marketing events, contributing to the hotel's overall guest experience and operational success.
This position requires a professional who is adept at multitasking in fast-paced environments, has a proven track record in relationship-building to meet upselling goals, and possesses an intimate knowledge of local market trends and industry best practices. Flexibility in schedule, including the possibility of weekend work, is necessary to meet the diverse demands of the role. Ultimately, the Event Manager at MacArthur Place and Sebastiani plays a vital role in crafting memorable events that leave a lasting impression on guests and clients alike, supporting the venues' prestigious reputations and commitment to exceptional hospitality.
Job Requirements
- Previous experience in a luxury hotel or environment
- experience servicing small to large scale events
- proven record of building and maintaining business relationships that lead to meeting or exceeding upsell booking goals
- ability to think clearly quickly and strategically to make concise decisions
- ability to work well under pressure and meet tight deadlines
- excellent organizational skills with the ability to prioritize and multi task in a fast paced environment
- ability to prioritize and organize workload to ensure deadlines are met
- knowledge of local market trends and industry best practices
- ability to handle stressful situations while maintaining a calm and welcoming demeanor
- customer service oriented with a desire to create memorable guest experiences
- must be able to work a flexible schedule primarily daytime hours Monday Friday with flexibility to work weekends as needed
Job Qualifications
- Previous experience in a luxury hotel or environment with servicing small to large scale events
- proven track record of building and maintaining business relationships that result in meeting or exceeding upsell booking goals
- excellent organizational skills with the ability to prioritize and multi task in a fast paced environment
- knowledge of local market trends and industry best practices
- customer service oriented with a desire to create memorable guest experiences
Job Duties
- Manages the logistics and operations for onsite events including room blocks and internal hotel programming and marketing events such as banquet event orders billing tastings and planning site inspections
- maximizes revenue by selling and or upselling all facets of the hotel including room rental food and beverage and other revenue generating opportunities
- acts as a liaison between hotel departments and customer throughout the event process pre event event post event
- detailing of events based on client specifications including space requirements times equipment menus decor staffing etc
- communicates effectively with the operational departments to ensure a seamless experience for the client
- prepares appropriate paperwork including banquet event orders beos coordinates with the appropriate operational departments resolves any issues complaints or problems during the event process to ensure a quality product delivery and customer satisfaction
- executes and supports the administrative aspects of booked business proposals contracts resumes customer correspondence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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