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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $72,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Employee Discounts
hybrid work schedule
Job Description
Renaissance Dallas at Plano Legacy West Hotel, part of the globally recognized Marriott International portfolio, is a vibrant full-service hotel situated in one of Texas's premier business and entertainment districts. Known for its blend of sophisticated accommodation and immersive guest experiences, Renaissance Hotels create a unique atmosphere that captures the spirit of the local community. Marriott International is committed to fostering an inclusive work environment that celebrates the diversity of its associates and provides equal employment opportunities regardless of race, disability, veteran status, or any other protected classification. This strong corporate culture emphasizes collaboration, respect, and professional growth, ensuring that... Show More
Job Requirements
- High school diploma or GED
- Experience in event management or related field preferred
- Previous managed Marriott event planning experience preferred
- Front desk or banquet manager experience a plus
- Ability to work full time and adhere to hybrid schedule after 90 days
- Strong customer service orientation
- Excellent interpersonal and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
Job Qualifications
- High school diploma or GED
- 1 to 2 years of experience in event management or related professional area
- Or 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- At least 1 year of experience in event management or related professional area
- Strong organizational and communication skills
- Ability to lead teams and manage multiple tasks concurrently
- Proficiency in event management software and Microsoft Office suite
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers
- Ensure seamless event turnover from sales to service and back to sales
- Manage group room blocks and meeting space for assigned groups
- Act as a liaison between field salesperson and customer throughout event phases
- Lead formal pre-event and post-event meetings and facilitate additional necessary meetings
- Assist in sales process and revenue forecasting, including up-selling products and services
- Respond to and handle guest problems and complaints promptly
- Oversee customer experiences from file turnover through post-event phase
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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