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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $83,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier destination renowned for its exceptional hospitality, extensive event spaces, and unique experiences. As part of the Marriott International portfolio, Gaylord Hotels is committed to delivering more than just hotel accommodations — they provide extraordinary environments and services designed to bring people together in meaningful ways. Marriott International is a leading global hospitality company dedicated to fostering an inclusive workplace where every associate's unique background, skills, and perspectives are valued and celebrated. This commitment to diversity and inclusion ensures a respectful, engaging, and dynamic work culture that empowers... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related professional area
- OR 2-year degree from accredited university in related field
- At least 1 year experience in event management
- Ability to manage event logistics
- Strong customer service skills
- Leadership and team management abilities
- Effective communication skills
- Ability to work full time
- Local work availability at Gaylord Opryland Resort & Convention Center
Job Qualifications
- High school diploma or GED with 1-2 years experience in event management or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with at least 1 year experience in event management
- Strong interpersonal and communication skills
- Ability to manage multiple complex events simultaneously
- Knowledge of event management trends and best practices
- Leadership experience in coordinating teams
- Proficiency in customer service and problem resolution
Job Duties
- Prepare all event documentation and coordinate with sales and property departments
- Ensure seamless event progression by following procedures and collaborating with staff
- Greet customers during event phase and hand-off to event operations team
- Manage group room blocks and meeting space for assigned groups
- Act as liaison between sales and customers throughout event process
- Conduct pre-event and post-event meetings for assigned groups
- Respond to and handle guest problems and complaints promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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