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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,310.00 - $87,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Employee Development Programs
retirement plans
flexible scheduling
Job Description
The San Francisco Marriott Union Square is a premier hospitality destination located in the heart of San Francisco, California. Marrying the hospitality excellence of Marriott International with a prime urban location, this property offers a dynamic environment for both guests and employees. Known for its commitment to service quality and guest satisfaction, the San Francisco Marriott Union Square features state-of-the-art event spaces and superior accommodations ideal for business conferences, social events, and luxury stays. Marriott International, the parent company, is renowned globally for its innovative approach to hospitality, expansive portfolio of brands, and a persistent dedication to associates’ growth and... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related area OR 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- At least 1 year experience in event management or related area
- Ability to manage events of average complexity
- Strong organizational and interpersonal skills
- Effective communication abilities
- Willingness to work full-time at San Francisco Marriott Union Square
- Availability to engage with customers throughout the event process
Job Qualifications
- High school diploma or GED with 1-2 years of event management experience
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year of event management experience
- Proven ability to manage event logistics and coordinate with multiple departments
- Strong communication skills for effective liaison with sales teams and clients
- Demonstrated customer service orientation and problem-solving skills
- Experience in leading teams through event execution phases
- Capability in revenue forecasting and upselling techniques
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers to ensure high-level service
- Manage group room blocks and meeting spaces for medium to large-sized groups
- Serve as a liaison between sales staff and customers throughout the event process
- Lead pre-event and post-event meetings to communicate group needs and feedback
- Ensure billing accuracy and conduct bill reviews with clients
- Address operational challenges and develop solutions collaboratively
- Upsell products and service enhancements to maximize revenue
- Deliver excellent customer service and empower employees to do the same
- Solicit and incorporate feedback to continuously improve event management experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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