Events Manager

The San Francisco Marriott Union Square is a premier hospitality destination located in the heart of San Francisco, California. Marrying the hospitality excellence of Marriott International with a prime urban location, this property offers a dynamic environment for both guests and employees. Known for its commitment to service quality and guest satisfaction, the San Francisco Marriott Union Square features state-of-the-art event spaces and superior accommodations ideal for business conferences, social events, and luxury stays. Marriott International, the parent company, is renowned globally for its innovative approach to hospitality, expansive portfolio of brands, and a persistent dedication to associates’ growth and inclusion. The company fosters a workplace environment that values diverse cultural backgrounds and promotes equal opportunity, ensuring all employees contribute their unique talents in an atmosphere of respect and collaboration.

The Event Manager at the San Francisco Marriott Union Square plays a pivotal role in ensuring that all property events run smoothly from start to finish. This full-time management position focuses on coordinating event logistics and operations, working closely with sales teams, property departments, and customers. The role requires a hands-on approach to managing events of average complexity, guaranteeing seamless communication and service delivery through pre-event preparations, the event itself, and post-event activities. The Event Manager takes an active role in maximizing revenue opportunities through upselling and the creation of customized event enhancements, thereby elevating the guest experience and ensuring client satisfaction.

Key responsibilities include the management of event documentation and coordination of group room blocks and meeting spaces for medium to large-sized groups. The role calls for adept problem-solving skills to address operational challenges, with the ability to collaborate effectively with property staff and clients to develop optimal event solutions. A central aspect of the position is serving as the liaison between field sales personnel and clients, ensuring clear and timely communication of event details and customer requirements.

Beyond logistical management, the Event Manager is tasked with leading teams involved in event execution, conducting pre- and post-event meetings to review needs and feedback, and fostering a culture of exemplary customer service. This role is instrumental in driving guest satisfaction through continuous improvement efforts based on feedback collection and personal judgment. Additionally, the Event Manager supports sales and marketing functions by assisting with revenue forecasting and customer engagement strategies.

Marriott International's inclusive culture extends to its employment practices, welcoming candidates from diverse backgrounds and maintaining a commitment to non-discrimination. This role offers a competitive annual salary range of $70,310 to $87,000, with bonus eligibility, reflecting the value placed on leadership and operational excellence within the event management function. Joining Marriott Hotels means becoming part of a global team dedicated to hospitality innovation, offering employees opportunities for growth, training, and personal development in a supportive and inspiring luxury environment. Here, associates are encouraged to be their best selves and to contribute meaningfully to the brand’s ongoing legacy of wonderful hospitality always.