Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,300.00 - $75,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
wellness programs
Job Description
Gaylord Hotels, a distinguished brand under Marriott International, is renowned for its exceptional meeting and event experiences. As part of the Marriott portfolio, Gaylord Hotels is committed to delivering environments, services, and programming that bring people together in extraordinary ways. The company prides itself on fostering an inclusive culture where the diverse backgrounds, talents, and experiences of its associates are celebrated. It operates with a dedication to equal opportunity employment, ensuring non-discrimination based on disability, veteran status, or any other protected category. Within Gaylord Hotels, associates—referred to as STARs—are recognized for their creativity, entrepreneurial spirit, and dedication to thoughtful, big-hearted... Show More
Job Requirements
- High school diploma or GED
- 1 - 2 years of experience in event management or related professional area or 2-year degree from accredited university
- Excellent communication skills
- Ability to manage multiple tasks and prioritize
- Proficiency in coordinating with various departments
- Availability to work flexible hours
- Strong problem-solving skills
Job Qualifications
- High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- 1 - 2 years of experience in event management or related professional area
- Strong organizational skills
- Excellent communication skills
- Ability to solve operational challenges
- Experience in customer service
- Leadership skills in managing teams
- Knowledge of event management trends
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers to ensure consistent service
- Manage event logistics and operations for events of average complexity
- Ensure billing accuracy and conduct bill reviews with clients
- Manage group room blocks and meeting spaces for assigned groups
- Act as liaison between sales and customers throughout the event process
- Deliver excellent customer service and handle guest problems and complaints
- Conduct pre- and post-event meetings and lead event management teams
- Assist in sales process and revenue forecasting
- Review guest satisfaction results and provide employee feedback
- Implement corrective action plans to improve service performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter