Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,900.00 - $73,200.00
Work Schedule
Standard Hours
Benefits
bonus program
Comprehensive health care benefits
401(k) plan with Company Match
Employee stock purchase plan
accrued paid time off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Other Life and Work Wellness Benefits
Job Description
Marriott International is a world-renowned hospitality company dedicated to providing exceptional guest experiences through its diverse portfolio of hotels and resorts. Renowned for its commitment to service excellence and innovation, Marriott offers employees the opportunity to work in a dynamic, inclusive, and supportive environment. This particular role is situated within Westin, one of Marriott's premier brands focused on wellness and guest well-being, embodying the brand mission of empowering guests to regain control and enhance their wellness while traveling. With a rich culture of diversity, inclusion, and continuous improvement, Marriott International fosters an environment where associates' unique backgrounds, talents, and experiences... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related field
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- At least 1 year experience in event management or related professional area
- Strong communication skills
- Ability to work collaboratively with sales and property departments
- Proactive problem-solving skills
- Ability to handle multiple priorities
- Customer-focused mindset
Job Qualifications
- High school diploma or GED, or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 1-2 years experience in event management or related professional area
- Strong customer service and communication skills
- Ability to manage multiple events and coordinate with diverse teams
- Leadership and team management abilities
- Knowledge of event logistics and operations
- Proficient in billing and revenue forecasting
- Experience with up-selling and event enhancement strategies
- Capable of problem-solving and implementing corrective action plans
Job Duties
- Prepare all event documentation and coordinate with sales, property departments, and customers
- Ensure seamless event progression by following established procedures and collaborating with employees
- Greet customers during event phases and hand off to event operations team
- Manage group room blocks and meeting spaces for assigned groups
- Conduct pre-event and post-event meetings to review and communicate group needs
- Assist in sales process and revenue forecasting
- Review comment cards and guest satisfaction results and provide feedback
- Address operational challenges with property staff and customers
- Deliver excellent customer service and handle guest problems and complaints
- Lead and empower event management teams
- Oversee billing accuracy and conduct bill reviews with clients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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