Events Management, Senior Associate

JPMorgan Chase is one of the oldest and most respected financial institutions worldwide, with a rich history spanning over 200 years. The company provides innovative financial solutions to millions of consumers, small businesses, and some of the world’s most prominent corporate, institutional, and government clients through its J.P. Morgan and Chase brands. As a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management, JPMorgan Chase is committed to excellence and innovation in every aspect of its business.

We are currently seeking a Senior Events Management Associate to join our team within the Client Center. This role is pivotal in ensuring the successful planning and execution of high-quality events and meetings that meet and exceed client expectations. The Senior Events Management Associate acts as the primary point of contact for clients throughout the planning process, coordinating closely with event partners such as catering, audio-visual, and facilities teams. This position requires a highly organized and composed professional capable of juggling multiple priorities and delivering outstanding service under pressure.

The ideal candidate will have deep experience in the hospitality, event planning, or related industries and a strong foundation in customer service principles. They will bring a positive "can-do" attitude and demonstrate exceptional interpersonal and communication skills, allowing them to engage warmly and professionally with clients and colleagues alike. Problem-solving and quick decision-making skills are crucial to effectively managing day-to-day client challenges, ensuring a seamless and memorable event experience.

Key responsibilities of the role include overseeing meetings and events within the Client Center, providing personalized customer service by greeting and addressing client needs daily, and working collaboratively with various teams to deliver a flawless event experience. The Senior Events Management Associate will also play a leadership role by conducting staff reviews, identifying training and development needs, and driving innovation to improve services and client satisfaction.

JPMorgan Chase offers a competitive total rewards package that reflects the importance of this role, including a base salary determined by experience, skill set, and location. Eligible roles may also receive commission-based pay or discretionary incentive compensation, awarded in recognition of individual accomplishments. In addition to financial rewards, we offer a comprehensive benefits package, including health care coverage, on-site wellness centers, retirement plans, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

At JPMorgan Chase, diversity and inclusion are fundamental to our culture and success. We are proud to be an equal opportunity employer, valuing the unique contributions of every individual regardless of race, religion, gender, age, disability, or any other protected attribute. We are committed to providing reasonable accommodations to support applicants and employees in their religious, mental health, or physical needs.

Joining our Corporate Functions team means becoming part of a diverse professional family responsible for supporting crucial operational aspects such as finance, risk, human resources, and marketing. This role not only supports our business goals but also plays a key part in setting up our teams, clients, and customers for success with an unwavering commitment to service excellence and innovation.