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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
401K Matching
Paid Time Off
Mental health and wellness programs
Employee Discounts
Job Description
Welcome to Southworth, a distinguished company that owns and operates a growing portfolio of premier private communities. Each of these communities offers inspiring environments and exceptional locations designed to provide an unparalleled quality of life for our members. Southworth is deeply committed to hospitality, offering endless activities for the entire family, ensuring that everyone experiences a world at play like never before. Our reputation for stability, integrity, and innovation has solidified our standing as a trusted leader in the private community sector. The clubs and communities under the Southworth umbrella are exceptional places where members can truly live life at... Show More
Job Requirements
- High school diploma or equivalent preferred
- TIPS certification and crowd control required
- Previous relevant experience
- Excellent communication skills
- Ability to provide exceptional customer service
- Ability to work flexible hours including nights, holidays, and weekends
- Physical ability to lift 25-50 lbs and stand for extended periods
- Strong attention to detail and organizational skills
- Ability to follow established procedures and work well in a team environment
- Polite and professional demeanor
- Ability to manage multiple tasks simultaneously
- Familiarity with banquet event operations and POS systems beneficial
Job Qualifications
- High school diploma or equivalent preferred
- TIPS certification required
- Crowd control certification required
- Previous relevant experience
- Excellent oral communication and listening skills
- Ability to follow directions
- Excellent customer service skills
- Energetic personality and strong work ethic
- Polite manners and excellent communication skills
- Extreme attention to detail and quality
- Adherence to professional appearance standards and club policies
- Ability to lift 25-50 lbs
- Capacity to stand, walk, and reach for extended periods
- Ability to bend and climb stairs when necessary
- Flexibility to work nights, holidays, and weekends
Job Duties
- Approach all encounters with members, guests, and employees in a friendly service-oriented manner
- Supervise and assist with the setup of assigned banquet functions, ensuring standards are met and advance preparation for efficient service
- Inspect the setup of meeting and banquet functions against the Banquet Event Order
- Act as the liaison between Catering & Events Manager and the in-house meeting or banquet contact
- Assist the Catering & Events Manager with scheduling banquet staff to ensure sufficient staffing and maintain labor productivity
- Assist in the service of banquet functions as required
- Assist with liquor inventory and maintain proper control over service
- Supervise and assist with the breakdown after the completion of functions to store equipment and supplies properly
- Inspect the sanitation of all function space and storage areas
- Assist event guests staying overnight by directing them to assigned rooms
- Be familiar with fire exit locations and safety procedures
- Supervise all banquet staff alongside Catering & Events Manager during functions
- Enforce all Standard Operating Procedures for the Banquet department
- Ensure employees are attentive, friendly, helpful, and courteous at all times
- Ensure staff are in proper uniform upon start of shift
- Assist with hiring and training staff as needed
- Assist clients with audio/visual needs
- Be familiar with the operation of P.O.S. system and end of shift procedures
- Notify management of any injuries, accidents, or issues during events
- Attend meetings with the Catering & Events Manager as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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