Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.50 - $29.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
company holidays
Daily Pay
Job Description
Jones Lang LaSalle (JLL) is a global leader in real estate and investment management services, recognized for its innovative approach and commitment to excellence. With a strong presence worldwide, JLL provides world-class services, advisory, and technology for clients across various sectors. The company is dedicated to empowering its employees to grow meaningful careers in a supportive environment where they can thrive and belong. JLL’s culture emphasizes collaboration, integrity, and customer-centric service, making it a preferred destination for talented professionals in the commercial real estate, skilled trades, and technology industries.
JLL is currently seeking a Workplace Experience Meeting and Event Coordinator to join their Experience Services team. This role is focused on creating exceptional client experiences by managing internal and external event planning and execution. Responsibilities include coordinating event details such as decor, entertainment, location, invitees, special guests, equipment, and promotional materials. The Coordinator will work closely with onsite teams and event vendors to ensure smooth event operations. This position requires excellent communication skills and a high-touch hospitality service approach to meet client expectations effectively.
The Meeting and Event Coordinator is responsible for executing both simple and complex meetings and events, consulting with clients to understand their event needs, managing communication and ticket lifecycles with Internal Business Partners, and providing minor audio-visual support. This role also involves managing logistics and operations, inventory audits, pre-event planning, day-of coordination, and post-event follow-ups, all while utilizing various scheduling and ticketing systems like Corrigo, Google Calendar, Social Tables, Slack, and Google Workspace products.
Candidates for this role should have 1-3 years of experience in event planning, project management, hospitality, or a related field, along with excellent organizational and multitasking skills. The ability to work with clients at all levels, including C-suite executives, and provide exceptional customer service with a passion for hospitality is essential. Flexibility to support early morning, evening, and weekend events is also required. The position is based on-site in Chicago, IL, with an estimated annual compensation ranging from $49,600 to $62,000, depending on qualifications and market conditions.
JLL offers a comprehensive benefits package, including a 401(k) plan with company matching contributions, medical, dental and vision care, paid parental leave, paid time off and company holidays, and early access to earned wages through Daily Pay. The company fosters an inclusive environment, encourages continuous improvement through innovation, and supports employee well-being and growth through personalized benefits. JLL is an Equal Opportunity Employer committed to diversity and inclusion and provides reasonable accommodations for individuals with disabilities throughout the recruitment process.
JLL is currently seeking a Workplace Experience Meeting and Event Coordinator to join their Experience Services team. This role is focused on creating exceptional client experiences by managing internal and external event planning and execution. Responsibilities include coordinating event details such as decor, entertainment, location, invitees, special guests, equipment, and promotional materials. The Coordinator will work closely with onsite teams and event vendors to ensure smooth event operations. This position requires excellent communication skills and a high-touch hospitality service approach to meet client expectations effectively.
The Meeting and Event Coordinator is responsible for executing both simple and complex meetings and events, consulting with clients to understand their event needs, managing communication and ticket lifecycles with Internal Business Partners, and providing minor audio-visual support. This role also involves managing logistics and operations, inventory audits, pre-event planning, day-of coordination, and post-event follow-ups, all while utilizing various scheduling and ticketing systems like Corrigo, Google Calendar, Social Tables, Slack, and Google Workspace products.
Candidates for this role should have 1-3 years of experience in event planning, project management, hospitality, or a related field, along with excellent organizational and multitasking skills. The ability to work with clients at all levels, including C-suite executives, and provide exceptional customer service with a passion for hospitality is essential. Flexibility to support early morning, evening, and weekend events is also required. The position is based on-site in Chicago, IL, with an estimated annual compensation ranging from $49,600 to $62,000, depending on qualifications and market conditions.
JLL offers a comprehensive benefits package, including a 401(k) plan with company matching contributions, medical, dental and vision care, paid parental leave, paid time off and company holidays, and early access to earned wages through Daily Pay. The company fosters an inclusive environment, encourages continuous improvement through innovation, and supports employee well-being and growth through personalized benefits. JLL is an Equal Opportunity Employer committed to diversity and inclusion and provides reasonable accommodations for individuals with disabilities throughout the recruitment process.
Job Requirements
- High school diploma or GED equivalent
- Flexible scheduling for early morning and evening event support
- weekend support as event schedules require
- 1-3 years of experience in event planning, project management, hospitality, or related field
- Excellent time management and verbal/written communication skills with the ability to communicate professionally
- Ability to multi-task in a fast-paced environment
- Exceptional customer service skills with a passion for hospitality
- Ability to work with clients at all levels of an organization, including C-suite
- Willingness and ability to travel as needed
- Proven leadership skills with the ability to manage multiple priorities and deliver results
- Track record of initiative, integrity, and good judgement
- Highly collaborative with strong interpersonal skills
Job Qualifications
- High school diploma or GED equivalent
- 1-3 years of experience in event planning, project management, hospitality, or related field
- Excellent time management and verbal/written communication skills
- Ability to multi-task in a fast-paced environment
- Exceptional customer service skills with a passion for hospitality
- Ability to work with clients at all levels of an organization, including C-suite
- Willingness and ability to travel as needed
- Proven leadership skills with the ability to manage multiple priorities and deliver results
- Track record of initiative, integrity, and good judgement
- Highly collaborative with strong interpersonal skills
- Bachelor's degree or proven experience as an event planner or organizer preferred
- Proficiency in Google Suites and Slack preferred
Job Duties
- Execute simple and full meetings and events
- Consult with clients to determine event needs such as space, physical set-up, minor AV and event support
- Serve as primary point of contact for clients
- respond to all requests in a timely manner in accordance with established Service Level Agreements
- Manage end-to-end ticket lifecycle with Internal Business Partners (IBPs), including communications, triage, and resolution
- Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment
- communicate with IBPs to gather missing information and propose alternatives when needed
- Coordinate Certificate of Insurance (COI) administrative support including requesting and collecting COI documentation from vendors, submitting and tracking COIs through designated compliance platforms, maintaining organized records, and notifying stakeholders of missing, expired, or incomplete COIs
- Provide minor audio-visual support including basic microphone setup (turning on/off), simple sound activation (pressing play/start buttons), and plug-and-play computer connections
- Manage all operations, functions, and logistics including scheduling using client scheduling software and troubleshooting A/V and other set-up issues
- Conduct supplies inventory audits and coordinate restocking
- Execute pre-event, during-event, and post-event support including planning kick-off calls, coordinating shipments and guest lists, serving as day-of point of contact, conducting debriefs, and closing tickets
- Utilize ticketing systems: Corrigo, Google Calendar, Social Tables, Slack, and Google Workspace products to document and manage event programs
- log all activities, requests, and issues accurately in designated client systems
- Document lessons learned, review post-event survey feedback, and identify service enhancement opportunities
- Engage in continuous improvement and innovation by adopting best practices and new tools that provide service delivery efficiencies
- Handle administrative support such as responding to inquiries and requests
- Provide information and direction to vendors, facilities staff and service providers to ensure excellent coordination and execution with minimal disruption
- Follow established escalation procedures and incident reporting procedures
- All other duties, as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
