Events Coordinator

Grand Rapids, MI, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $44,000.00 - $46,000.00

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

FSA plan options

HSA plan options

Life insurance

short-term disability insurance

long-term disability insurance

401k plan

employee loan program

PTO exchange program

Paid Time Off

Paid sick leave

Paid holidays

Monthly Parking Pass

community service leave

Professional therapy benefits

Voluntary Pet Insurance

Cell Phone Allowance

Job Description

Unbridled is a dynamic company dedicated to connecting organizations with their people through engaging, innovative, and impactful services. At its core, Unbridled places a strong emphasis on people-first values that are deeply embedded in its corporate culture. This commitment to people is evident in every aspect of the company’s operations, from event management to production and creative services. Unbridled fosters an authentic and generous culture, prioritizing relationships, client needs, and a commitment to putting people before processes. The company’s work environment is collaborative, encouraging innovation and personal growth, and is known for fostering a culture of radical generosity and authenticity.

As an Event Coordinator supporting the Event Attendee Experience team at Unbridled, you will play a pivotal role in ensuring an exceptional experience for event attendees and clients alike. This role involves building registration websites, managing housing and rooming lists, creating and managing email campaigns, handling data management and reporting, and supporting overall attendee experience logistics for client events. The position demands excellent communication skills, both written and oral, as well as strong internal and external customer service capabilities.

The successful candidate will be highly organized, detail-oriented, and capable of managing multiple ongoing projects while adhering to tight deadlines. Flexibility and the ability to adjust priorities quickly are necessary to thrive in this role. The role offers an excellent opportunity for individuals motivated to build a lasting career in meeting planning and event logistics within a supportive and people-centered company. This is a full-time role offering a competitive salary range of $44,000 to $46,000 annually, along with a comprehensive benefits package.

You will collaborate closely with Project Managers and Account teams to support pre-planning, reporting, and logistics details. Your responsibilities will include managing registration systems, quality control of data, and providing top-tier customer service to clients and attendees throughout all event phases. As part of representing Unbridled, you will be expected to embody the company’s brand values such as character, change, credibility, and community. This role also offers opportunities for travel to client programs and events, allowing you to gain valuable hands-on experience in executing event technology and attendee management tasks onsite.

Joining Unbridled means becoming part of a vibrant, diverse, and inclusive community that values diverse perspectives and backgrounds. The company actively cultivates a workplace culture where everyone feels they belong and can be their authentic selves. Unbridled’s commitment to employee wellness, professional development, and a caring workplace makes it an ideal environment for those passionate about event planning and client service to grow and thrive in their careers.

Job Requirements

1 - 2+ years of experience in a professional office environment, hospitality industry, or event planning role or internship
Proficiency and knowledge with registration software such as Cvent or other registration websites preferred but not required
Excellent computer skills in Microsoft Office including Excel, Word, and Outlook
Detail-oriented and enjoys problem solving
Effective professional business communication skills including written, spoken, and presentation
Comfort and professionalism working directly with client contacts during all phases of the planning and execution of their meeting
Superior customer service skills
Quick learner, organized, and ability to apply new concepts to future tasks
Ability to travel to client programs and confidently represent the company and clients

Job Qualifications

1 - 2+ years of experience in a professional office environment, hospitality industry, or event planning role or internship
Proficiency and knowledge with registration software such as Cvent or other registration websites preferred but not required
Excellent computer skills in Microsoft Office including Excel, Word, and Outlook
Detail-oriented with strong problem-solving skills
Effective professional business communication skills including written, spoken, and presentation
Comfort and professionalism working directly with client contacts during all phases of meeting planning and execution
Superior customer service skills
Quick learner with the ability to apply new concepts to future tasks
Ability to travel to client programs and confidently represent the company and clients

Job Duties

Manage multiple ongoing projects simultaneously with adhering to tight deadlines
Collaborate with project managers on pre-planning, reporting and logistics details
Support account teams with crosschecks as needed and data quality control
Communicate professionally with attendees via email, phone, and in-person
Build, test and launch program websites utilizing registration software
Build and manage event rooming lists with hotels
Data management and reporting
Crosscheck and quality control of air manifests pre-and post-event
Provide accurate program reconciliations
Provide outstanding client service always, even under stress
Proofread emails, websites, and spreadsheets regularly
Travel onsite to execute small event technology and attendee management needs
Embody the Unbridled brand and culture including character, change, credibility, and community